Initial contact was good but then no reply to upgrade query, email saying balance not been paid when in fact it had then seat allocation on Male to Dubai was wrong.
Recenze produktu
Datum nákupu: 17/06/2015
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Ověřeno Feefo
11 years ago
Some confusion about payment deadlines caused me annoyance and extra costs
Total disaster we were not informed by you that the hotel terrace and pool area is having a total refurb .I have been coming to this hotel for 8yrs sometimes twice a year with friends that I...
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Luxury Holidays Direct
Luxury Holidays Direct
11 years ago
We are sorry to hear of your experience during your recent stay at Le Royal Meridien Beach Resort Dubai.
We have initiated an internal investigation as to why our suppliers & ground-handlers had not notified us of the works taking place at the resort, and as soon as we receive notification from them, we will be in touch with you.
If you would like to do so, please email a formal complaint to us at customerservices@luxuryholidaysdirect.com , but we are already trying to establish how this has happened, and will be in touch shortly.
Again, please accept our apologies for your experience
Yours Sincerely
Customer Services
Luxury Holidays Direct
Customer Services
Luxury Holidays Direct
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
LuxuryHolidaysDirect.com brings you affordable luxury. We offer fantastic holidays to Mauritius, Seychelles, Maldives, Dubai amongst many other long haul luxury destination... Nothing it's too much for us. Take a look...
