Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lux Bus America Co. Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lux-bus-america-co | Feefo

TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

Fantastic experience end-to-end... thanks Lux Bus!

Fantastic service, great responsiveness leading up to the event and the day of, I was able to manage the event without any extra stress about whether transpo from the guest lot to our event location...

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Datum nákupu: 21/03/2018

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TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

First time passenger

Punctual staff very helpful Do need pillow-seats stiff couldn’t sleep

Bianca

Lux Bus America Co.

8 years ago

Thank you for taking the time and letting us know your feedback after your trip with us. I will make sure the staff are passed on the praise from you, it's much appreciated!

Recenze produktu

Datum nákupu: 24/04/2018

0

TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

Fantastic experience for our ensemble tour!

Fantastic! The bus was in excellent condition, with leather seats and great amenities. And the driver was friendly, efficient, and very professional.

Datum nákupu: 21/03/2018

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Důvěryhodný zákazník

8 years ago

On time both ways plus great driver.

Bianca

Lux Bus America Co.

8 years ago

Thank you for taking the time and letting us know Pratik!

Recenze produktu

Datum nákupu: 29/04/2018

0

TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

Our driver arrived early and was very communicative before the trip. She responded to my text messages fast and we decided a meeting point that works for our situation picking up students at two...

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Datum nákupu: 14/03/2018

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Důvěryhodný zákazník

8 years ago

Really personable driver who kept up a good banter on the way to universal. She was also able to take a different route when traffic came to a near standstill and we were only a few minutes late...

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Bianca

Lux Bus America Co.

8 years ago

Thank you for providing your feedback and how much you enjoyed the service! We will ensure that the driver from your trip knows how much you appreciated them and how they were able to cut out some of the crazy LA traffic!

Recenze produktu

Datum nákupu: 25/04/2018

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Důvěryhodný zákazník

8 years ago

Not worth the money.

Horrible. Not worth the one star. Bus to pick me up from Disneyland was one hour later than I was told. I was told to be at the bus stop by 8pm. The bus did not arrive till 9.15pm.

Bianca

Lux Bus America Co.

8 years ago

Good afternoon Kimberly,Thank you for taking the time to provide your feedback on your Disneyland Transfer from Los Angeles.Your complete satisfaction is our number one priority and your review goes a long way in helping me ensure that our service is delivered as expected.From what I can see, you notated that there was 'Not worth the money'. I'm sorry to hear of this and am interested in learning more. If you have the chance - please could you provide me a little more details in order to address this and ensure that I can work with our internal teams to not have this happen again.Thank you again for taking the time to provide your feedback and I look forward to hearing from you soon.

Recenze produktu

Datum nákupu: 29/04/2018

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TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

Excellent service.

I recommend lux bus 100%

Bianca

Lux Bus America Co.

8 years ago

Thank you Ed!!!

Recenze produktu

Datum nákupu: 26/04/2018

0

TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

Very professional, on-time, and accommodating.

Datum nákupu: 03/03/2018

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TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Lux Bus America Co.:

LuxBus America - No. 1

We had Jennifer Solorio & Lawrence Lamberti for service. They provided morning and evening shuttle service from the hotel to the convention center and never missed a beat. All days of service ran...

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Datum nákupu: 16/03/2018

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Recenze společnosti Lux Bus America Co.

Anaheim to Las VegasVíce recenzí pro tento výrobek (63)Prohlédnout si stránku výrobkuClean comfortable etc good staff

Universal Studios Transportation OnlyVíce recenzí pro tento výrobek (254)Prohlédnout si stránku výrobkuOn time both ways plus great driver.

Universal Studios General Admission & TransportationVíce recenzí pro tento výrobek (64)Prohlédnout si stránku výrobkuEasy to use online site and booking, clear indication of where to find the bus and when it would arrive.

Disneyland Day Tour Transportation OnlyVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuBus arrived an hour late.

Anaheim to Las VegasVíce recenzí pro tento výrobek (63)Prohlédnout si stránku výrobkuService beyond the expectation

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?