Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lumley Insurance Limited Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lumley | Feefo

Zobrazení všech 1,244 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 21/07/2017

Highly recommended

Excellent customer service and good prices.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven

Operations Assistant

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Mr Oliver

8 years ago

Datum nákupu: 28/04/2017

Co říká Mr Oliver o Lumley Insurance Limited:

Payment experience poor but Andrew Hay as consultant was very good indeed

Speedy service and highly responsive. Poor payment experience with Prime Credit

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Oliver

Thank you for taking the time to leave your review, and for bringing to my attention the poor payment experience you received with regard to Premium Credit, after much discussion, we have implemented new procedures in order to prevent this from happening again.

I will forward your feedback to Andy with regard to his highly responsive, speedy service.

May I take this opportunity to welcome you as a valued new customer.

With kind regards

Joanne Louhaichi

Director

Prohlédnout si celou recenzi zákazníka

Mr Hutchinson

8 years ago

Datum nákupu: 26/02/2017

Co říká Mr Hutchinson o Lumley Insurance Limited:

so far these guys have been great, really easy to get started, thanks so far

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Hutchinson

Thank you for taking the time to leave your feedback, I will inform Andy of your positive review.

With kind regards

Joanne Louhaichi

Director

Prohlédnout si celou recenzi zákazníka

Mrs in Herts

Herts

8 years ago

Datum nákupu: 05/04/2017

Co říká Mrs in Herts o Lumley Insurance Limited:

Great service and value.

Lumley sorted out some quite complex insurance for us at short notice. The premium was competitive, given the risk. Great market knowledge and personal service. Highly recommended.

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Thank you for taking the time to leave your positive review. We always strive to deliver a solution to complex cases and I am glad that we have managed to assist you with yours. We appreciate all feedback and I will pass your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

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Mr Folkman

8 years ago

Datum nákupu: 01/01/2017

Co říká Mr Folkman o Lumley Insurance Limited:

Long term effort to gain my business on excellent terms

Kept in touch over a long period. Worked hard to obtain a competitive proposal.

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Folkman

Thank you for taking the time to leave your review. We pride ourselves on our customer service and I am pleased that we were able to assist you. I will inform Samantha of your positive feedback.

With kind regards

Joanne Louhaichi

Director

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 25/03/2017

Attentive and helpful. Called back yearly to check competitive. Great service

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

We really appreciate you taking the time to leave your review. I will inform Tom of your positive feedback.

With kind regards

Joanne Louhaichi

Director

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Mrs Gracey-Grinbergs

8 years ago

Datum nákupu: 17/04/2017

Co říká Mrs Gracey-Grinbergs o Lumley Insurance Limited:

Great service as usual

Pro-ative in calling about my renewal and very helpful

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mrs Gracey-Grinbergs

Thank you for taking the time to leave your review. We appreciate all feedback from our clients. I will forward your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi

Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 01/04/2017

My initial contact and arranging the insurance which were handled by Andrew Hay were excellent. My questions were answered swiftly and clear explanations were given. I paid by cheque over 2 weeks...

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Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Thank you for taking the time to leave your review. Please accept our apologies for the oversight in processing your receipt, I have informed our accounts department to process your receipt immediately, which will be emailed to you shortly and a copy will be sent in tonight's post.

With kind regards

Joanne Louhaichi

Director

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Mr Smith

8 years ago

Datum nákupu: 10/01/2017

Co říká Mr Smith o Lumley Insurance Limited:

Excellent providers of high value property insurance.

Best providers of high value insurance that I have come across. Competitive prices and good customer service. Also, they don't start off with a low premium and then raise it significantly in the...

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Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mr Smith

Thank you for taking the time to leave your review. I will relay your feedback back to Jenny.

With kind regards

Joanne Louhaichi

Prohlédnout si celou recenzi zákazníka

Mrs Clutterbuck

8 years ago

Datum nákupu: 09/03/2017

Co říká Mrs Clutterbuck o Lumley Insurance Limited:

Sam is always organised and on it! Much appreciated!

Joanne at Lumley Insurance

Lumley Insurance Limited

8 years ago

Dear Mrs Clutterbuck

Thank you for taking the time to leave your review.

It is nice to hear positive comments about our account handlers and I will relay your comments back to Sam as I know she enjoys looking after you and your family.

With kind regards

Joanne Louhaichi

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Lumley Insurance Limited

Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.

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01825885885 / 07855391971

Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Lumley Insurance Limited

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?