Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lumley Insurance Limited Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lumley | Feefo

Zobrazení všech 1,245 recenzí

Mr Crook

7 years ago

Datum nákupu: 07/08/2017

Co říká Mr Crook o Lumley Insurance Limited:

Excellent

Polite, courteous service . Knowledgeable and helpful just what you need in an insurance company

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you very much for taking the time to leave us fantastic feedback.

I will forward your comments onto Jenny, your case handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Professor Poole

7 years ago

Datum nákupu: 19/09/2017

Co říká Professor Poole o Lumley Insurance Limited:

Excellent

I have always been impressed by the professionalism and customer care from Lumley.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you very much for your review and giving Lumley Insurance 5 stars.

I will pass on your comments to your case handler Ian.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Gindre

london

7 years ago

Datum nákupu: 07/07/2017

Co říká Mr Gindre o Lumley Insurance Limited:

professional

precise, efficient and friendly

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for your comments Mr Gindre.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Konyn

7 years ago

Datum nákupu: 23/07/2017

Co říká Mr Konyn o Lumley Insurance Limited:

Yes

Michelle Heaven

Lumley Insurance Limited

7 years ago

Good morning Mr Konyn,

Thank you very much for taking the time to rate us as 5 out of 5 for service.

I will forward your comments onto Ian, your case handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Cusack

7 years ago

Datum nákupu: 14/05/2017

Co říká Mrs Cusack o Lumley Insurance Limited:

Thorough insurance review with Friendly and personal service

We have used Lumley Insurance for many years now. They provide an excellent service with comparative quotes for insurance and have a friendly and personalised approach to clients.

Joanne at Lumley Insurance

Lumley Insurance Limited

7 years ago

Dear Mrs Cusack

Thank you for taking the time to leave your review. We really appreciate your feedback and your long term loyalty. I will forward your kind comments onto Zena, your account handler.

With Kind regards

Joanne Louhaichi

Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/07/2017

Always keep me informed by en-mail when policy de for renewal. It helps to have one person who always deals with your enquiries.

Joanne at Lumley Insurance

Lumley Insurance Limited

7 years ago

Thank you for taking the time to leave your review. I will pass on your comments to Ryan.

Prohlédnout si celou recenzi zákazníka

Mr Paul

8 years ago

Datum nákupu: 25/05/2017

Co říká Mr Paul o Lumley Insurance Limited:

Refreshing

Good telephone response to all questions raised, nice to deal with real people rather than tick box people!

Joanne at Lumley Insurance

Lumley Insurance Limited

7 years ago

Dear Mr Paul

Thank you for taking the time to leave your review, it is much appreciated. I will forward your comments onto Samantha.

Prohlédnout si celou recenzi zákazníka

Mr Kenndy

8 years ago

Datum nákupu: 18/01/2017

Co říká Mr Kenndy o Lumley Insurance Limited:

Everything

Michelle Heaven

Lumley Insurance Limited

7 years ago

Dear Mr Kenndy,

Thank you very much for taking the time to rate us 5 out of 5 for service. I will pass your comments onto your account handler Zena and the Directors.

Kind Regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Gravestock

Evesham

8 years ago

Datum nákupu: 08/07/2017

Co říká Mr Gravestock o Lumley Insurance Limited:

Targetted quotation

Provided accurate and relevant feedback for my house situation in their quotation for insurance

Joanne at Lumley Insurance

Lumley Insurance Limited

7 years ago

Dear Mr Gravestock

We appreciate you taking the time to leave your review. I will pass your comments onto Samantha.

Joanne Louhaichi

Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 05/04/2017

Excellent service and value.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you very much for rating our service as excellent, I have forwarded your comment onto Ian, your case handler.

Please do let us know if we can help with anything else.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Lumley Insurance Limited

Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.

Přečíst vše

01825885885 / 07855391971

Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Lumley Insurance Limited

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?