Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lumley Insurance Limited Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lumley | Feefo

Zobrazení všech 1,245 recenzí

Mr Doney

7 years ago

Datum nákupu: 08/08/2017

Co říká Mr Doney o Lumley Insurance Limited:

Always helpful.

Zena is wonderful. So efficient and keeps me informed and obtains the best offers which may not be the cheepest but advises me my best interest.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for such lovely comments about Zena, I will pass these on to her.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 25/09/2017

They provide a first class service without complication

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for taking the time to leave a fantastic review.

I will pass comments on to your account handler Luke.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Miss Goyal

7 years ago

Datum nákupu: 14/08/2017

Co říká Miss Goyal o Lumley Insurance Limited:

I think they are very efficient and helpful

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for taking the time to leave a review.

I will pass comments on to your account handler Jenny.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Bass

7 years ago

Datum nákupu: 09/08/2017

Co říká Mr Bass o Lumley Insurance Limited:

Excellent and swift responsive service

First class , swift and responsive service

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for leaving the lovely comments.

I will ensure this is passed on to Jenny, your account handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Weber

7 years ago

Datum nákupu: 10/08/2017

Co říká Mrs Weber o Lumley Insurance Limited:

Speedily resolution & easily understood advice

Michelle Heaven

Lumley Insurance Limited

7 years ago

Good afternoon Mrs Weber,

Thank you for taking the time to leave a lovely review.

I will forward comments on to Luke, your account handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/08/2017

Very helpful even when something out of the normal is involved

Zena and team have assisted me to import an antique book of some value without making a song and dance over this. I good experience.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for leaving lovely comments about Zena and the team, I will pass the comments on to her.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/09/2017

Excellent service

My contact at Lumley is Michelle Swadden, Senior Client Account Holder. She is always very helpful and returns calls promptly.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for leaving a lovely review, I will pass all comments onto Michelle.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Francis

7 years ago

Datum nákupu: 30/08/2017

Co říká Mrs Francis o Lumley Insurance Limited:

Excellent service

We have been using Lumley's for several years now and have always received excellent service, they are always making sure we have the best cover for the best price.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Good afternoon Mrs Francis,

Thank you for leaving a lovely review.

I will pass all comments onto Zena, your account handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Allen

7 years ago

Datum nákupu: 31/08/2017

Co říká Mr Allen o Lumley Insurance Limited:

Renewal was easy and staff were very helpful.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for rating us with 5 stars Mr Allen.

I will pass comments onto your case handler, Ryan.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Winterton

7 years ago

Datum nákupu: 18/09/2017

Co říká Mr Winterton o Lumley Insurance Limited:

Yes - reliable, responsive, balance quality of service with cost.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for your review Mr Winterton.

I will pass comments on to Ryan your account handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Lumley Insurance Limited

Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.

Přečíst vše

01825885885 / 07855391971

Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Lumley Insurance Limited

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?