Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lumley Insurance Limited Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lumley | Feefo

Zobrazení všech 1,261 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 13/11/2017

Lumleys were very prompt in initiating the renewal which inevitably contained an increased premium giving me sufficient time to have a look around for anything more competitive but I prefer to remain...

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Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for very much for rating us 5 out of 5.

I will pass the wonderful comments on to Zena, your account handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Inglis-Jones

7 years ago

Datum nákupu: 06/11/2017

Co říká Mr Inglis-Jones o Lumley Insurance Limited:

They are always very good, efficient, pleasant and effective on my behalf

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for a wonderful review Mr Inglis-Jones.

I will pass the comments on to Julian, your case handler.

Kind regards

MIchelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Pritchard

7 years ago

Datum nákupu: 25/12/2017

Co říká Mr Pritchard o Lumley Insurance Limited:

My name is Janet, so referring to me as ‘Mr’ does not go down well. I have decided to cancel my policy because of the cost. The gentleman ‘Tom’ the agent who has been handling the renewal, has...

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Michelle Heaven

Lumley Insurance Limited

7 years ago

Good morning Mrs Pritchard,

I sincerely apologise for you being referred to as Mr, it appears there was an error on our system and this has now been rectified.

I am sorry to hear that we were not able to give you a competitive quote this year but thank you for the wonderful comments about Tom. I do hope you will consider Lumley Insurance in the future.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/11/2017

bespoke service, reasonable prices

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for rating us 5 out of 5.

I will pass the comments on to your case handler Tom.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Snaith

Ponteland

7 years ago

Datum nákupu: 19/12/2017

Co říká Mrs Snaith o Lumley Insurance Limited:

Usual first class service

Usual first class service with little fuss. From quotation to admin all done with efficiency and wonderful customer service

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for leaving such a wonderful review.

I will pass the comments on to John, your case handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 15/01/2018

Brilliant service

Fantastic service, Guy handled all my enquiries very well. He was informative and professional, would recommend to others.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for such fantastic comments.

I will pass these on to Guy.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Banks

Cowes

7 years ago

Datum nákupu: 17/12/2017

Co říká Mr Banks o Lumley Insurance Limited:

Good experience with experienced company and employees.

Excellent communications and clarity throughout making our re-insurance with Lumley a simple task.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for leaving such lovely feedback.

I will pass this on to Hannah, your case handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mr Varma

7 years ago

Datum nákupu: 07/12/2017

Co říká Mr Varma o Lumley Insurance Limited:

Excellent cover over the years.

Excellent service and very pleased to know our needs are met. Insurance cover is very good as we can just pick up the phone and insure any purchases we make.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for your wonderful comments Mr Varma.

I will pass these on to Julian, your case handler.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Waters

7 years ago

Datum nákupu: 09/12/2017

Co říká Mrs Waters o Lumley Insurance Limited:

Very pleasant and helpful people. Didn't come up with a good quote this year.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for your lovely comments on our service which we pride ourselves on.

We are sorry that we were unable to provide a competitive quote but hope that you will consider us next year.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Mrs Hussain

7 years ago

Datum nákupu: 25/11/2017

Co říká Mrs Hussain o Lumley Insurance Limited:

Exceptional service

We deal with John Kelly at Lumley and the service and attention to detail is second to none. We would highly recommend the service Lumley provide.

Michelle Heaven

Lumley Insurance Limited

7 years ago

Thank you for such wonderful comments Mrs Hussain, John will be so pleased with the feedback.

Kind regards

Michelle Heaven

Operations Assistant

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Lumley Insurance Limited

Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.

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01825885885 / 07855391971

Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Lumley Insurance Limited

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?