Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Love Unique Personal Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/love-unique-personal | Feefo

Důvěryhodný zákazník

7 years ago

Pathetic servoce

Ordered and was delivered on time, in fact not at all. Apparently ‘Royal Mail’ fault

Bradley

Love Unique Personal

7 years ago

I am so sorry to hear that your item didn’t arrive in time with you. I can assure you it was made & dispatched by the workshop. Unfortunately, this is due to Royal Mail misplacing a small number of items recently. This is out of our control & all we can offer is a full refund or replacement.

We have also taken your feedback onboard & have upgraded the delivery method of this item. It is now sent on a tracked service to avoid further disappointment for future customers. I understand how frustrating this must've been for you & obviously, we would have loved for you to receive your personalised gift.

A full refund has been issued & your item may still turn up, but i understand the occasion may now have passed. Once again, our sincere apologies for your shopping experience with us this time round.

Thanks,

Bradley

Recenze produktu

Datum nákupu: 17/07/2018

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Love Unique Personal:

Beautiful gift !!!

Absolutely thrilled with my purchase and my partner loved it too. He cried as soon as he saw it and it will be kept as a treasured keep sake forever

Recenze produktu

Datum nákupu: 19/07/2018

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Love Unique Personal:

Perfect personal card. Ideal to give to a newly big sister

Recenze produktu

Datum nákupu: 28/06/2018

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Love Unique Personal:

Very good.

Datum nákupu: 17/07/2018

0

Důvěryhodný zákazník

7 years ago

Perfect little gift.

Bought the name train set for my grandson, it arrived promptly and was just as described. Nice colours, well made. Perfect little gift.

Recenze produktu

Datum nákupu: 08/07/2018

0

Důvěryhodný zákazník

7 years ago

Product is great but clips that you bend to open the frame were very stiff and hard to open. I managed to slice my thumb open with one!

Recenze produktu

Datum nákupu: 12/06/2018

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Love Unique Personal:

Quick and excellent product

Recenze produktu

Datum nákupu: 12/06/2018

1

Důvěryhodný zákazník

7 years ago

consegna nei tempi stabiliti, tutto perfetto! consigliato!

Recenze produktu

Datum nákupu: 27/06/2018

1

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Love Unique Personal:

I ordered a Father’s Day card 11 days before father day and I only received it 11 days after Father’s Day!

Bradley

Love Unique Personal

7 years ago

Thanks for your recent order with us. I am so sorry to see that it did not arrive with you. Unfortunately, Royal Mail seem to have lost an entire bag of orders from your dispatch date - 1st June 2018. We can only apologise for this & take the issue up ourselves with Royal Mail.

I can see that our customer service team dealt with the issue by issuing a full refund & a replacement a few days after Father’s Day. I hope that you can see that we’ve done everything we can to rectify this issue & can see that Royal Mail are at fault here.

We are always happy to help if we are made aware of any problems with your order. As the small businesses that sell via our website rely a lot on our review system, I am hoping you will reconsider your feedback. We pride ourselves on good customer service & can only apologise on behalf of the courier.

We have also taken your feedback onboard & are looking into a tracked service for cards in future, however this may affect the price.

Many Thanks,

Bradley

Datum nákupu: 01/06/2018

0

TC

Trusted Customer

7 years ago

Nahraná média

Zobrazit všechna média (1)

Co říká Trusted Customer o Love Unique Personal:

Delivered safely packaging was excellent. The little wand was brilliant x

Datum nákupu: 08/01/2018

1

Recenze společnosti Love Unique Personal

Personalised Wedding/Anniversary Cushion Cover - with song lyrics of your choiceVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuNever received it and apparently it’s Royal Mail fault

Daddy To Be Poem Photo Frame StandardVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuBeautiful gift and treasured keep sake to keep forever

Personalised Badge Card Big Brother / SisterVíce recenzí pro tento výrobek (40)Prohlédnout si stránku výrobkuQuick service and speedy delivery

Personalised Wooden Letter TrainVíce recenzí pro tento výrobek (79)Prohlédnout si stránku výrobkuLoved the train set, just as described.

Daddy To Be Poem Photo Frame StandardVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuProduct was great but clips you open to place your photo in were very stiff. I managed to slice my finger open on one.

Personalised Family Drinks PrintVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuLoves it! So original and I've had so many comments on it. Looks great on our mantel piece

You�re Going to be an Aunt Pregnancy Announcement Gift with Personalised CardVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuottimo! prodotto perfetto come descritto!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?