Ordered, then I had a question because it showed UK size, not USA size in my order, but they answered it immediately and within a week I had my dress.
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Great purchase
I'm delighted that I can now do 'click and collect' to a recently opened Yours store. I was kept up-to-date about delivery and the staff in-store were friendly and helpful.
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EL
Elsie
Ověřeno Feefo
GBR
1 month ago
Co říká Elsie o Long Tall Sally:
Still some work to do
Service is ok so far as I always get what I ordered and delivered when they promised to. It's a shame you don't get more discount codes for ALL items including the sale items like you used to (I...
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1
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
I still miss having the shops, but the service is efficient
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Arrives on time, fit as hoped.
Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're delighted to hear your order arrived on time and that the fit was just as you hoped.
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
A good LTS purchase
Quick delivery
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Great trousers!
Quick and efficient service
0
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Scam
Terrible service. The order number does not work on the return website and customer service is not replying my emails. I also don’t understand how they sent me an item with such an obvious tear. The...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're sorry to hear about your experience and the issues with your damaged item, return, and customer service. This is not the standard we aim to provide, and we appreciate you bringing these concerns to our attention.
1
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Poor Quality Fabric
Packages always arrive quickly to the US. No issues there. It just becomes very expensive to order items, then have to pay $22 to ship them back. Many times I just donate the items I don't care for...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're pleased your orders arrive quickly, but we're sorry the fabric quality and return shipping costs have been disappointing. We appreciate your comments and will share them with the relevant teams.
1
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Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Entire Order was Incorrect & Poor Quality (4 Skirts)
Entire order was wrong & was sized up. Material is very thin & cheap & working on an exchange to correct is nearly impossible. One skirt arrived with a two inch hole on the seam from poor...
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Timea
Long Tall Sally
1 month ago
Thank you for your feedback. We're very sorry to hear your order arrived incorrectly and did not meet your expectations for quality. We appreciate you bringing these issues to our attention and will share your comments with the relevant teams to help improve our products and service.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.