Was not happy having to pay to have goods returned when I had already paid postage I wi not order anything again
Ida
Long Tall Sally
8 days ago
We're sorry to hear that you're disappointed with our returns policy and understand your frustration about having to pay a return fee after already paying for delivery. Our £1.99 returns fee helps cover the cost of processing returned items, and we appreciate that this may be disappointing. Your feedback is important to us, and we'll ensure your comments are shared with the relevant team. We're sorry that this experience has affected your confidence in shopping with us and hope to have the opportunity to welcome you back in the future.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 days ago
Tall 14 year old delighted
Delivery could have been better
0
Sdílet
MA
Margaret
Ověřeno Feefo
USA
9 days ago
Co říká Margaret o Long Tall Sally:
Love Jeans and Long Sleeved T's
I was concerned when placing my order for jeans US size 6, because in the cart the order showed the European size 10, but on the final page at checkout it showed the US size 6.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 days ago
It was as expected
Ida
Long Tall Sally
8 days ago
Thank you for taking the time to leave us a review. We're pleased to hear that your order met your expectations and that you were happy with your purchase. We really appreciate your feedback and support, and we hope to welcome you back again soon!
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 days ago
Great quality, fantastic fit, fast delivery
Fast & effective with good quality product
0
Sdílet
CS
Carol Staples
Ověřeno Feefo
CAN
10 days ago
Co říká Carol Staples o Long Tall Sally:
Have not received my order
Ida
Long Tall Sally
8 days ago
We're sorry to hear you haven't received your order. We have contacted you by email to look into this further and help resolve the issue. We apologise for the inconvenience caused and appreciate your patience while we work to get this sorted.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 days ago
Super! Will use it again 🫶
Super fast !
0
Sdílet
SH
Sheila
Ověřeno Feefo
GBR
10 days ago
Co říká Sheila o Long Tall Sally:
Good response, quick delivery
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 days ago
Small foot bed or gapping calf, you choose!
online faceless service of a competent standard.
Ida
Long Tall Sally
8 days ago
Thank you for your feedback. We're sorry to hear that the fit of the boots wasn't right for you. We understand how important it is for footwear to be comfortable and fit well, and we're sorry we haven't met your expectations on this occasion. We'll pass your comments on to our product team for review. We're pleased to hear you found our online service to be of a competent standard, and we appreciate you sharing your experience.
0
Sdílet
SW
SW
Ověřeno Feefo
GBR
10 days ago
Co říká SW o Long Tall Sally:
Worth Buying
Easy to order online. Didn't have to deal with Customer Services.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.