Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Live Better With Dementia Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

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Sara MacCallum

6 years ago

Co říká Sara MacCallum o Live Better With Dementia:

Comfort cat -great purchase

Exactly as advertised and arrived quickly

Recenze produktu

Datum nákupu: 28/11/2019

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YM

Yvonne Murray

6 years ago

Co říká Yvonne Murray o Live Better With Dementia:

Well happy

Extremely satisfied. Very quick delivery and helpful for my husband. Large lettering and nice and bright.

Recenze produktu

Datum nákupu: 27/11/2019

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Ann Smart

6 years ago

Co říká Ann Smart o Live Better With Dementia:

The goods have not arrived! The supplier put the wrong house number on the paperwork- I can only assume it has gone astray!

Katherine

Live Better With Dementia

6 years ago

Hi AnnThanks for your feedback. We can assure you that your order is on route to you, and is currently in the courier network. We have arranged for our team to email you directly your tracking information and to confirm the address for delivery for you.

Datum nákupu: 27/11/2019

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Důvěryhodný zákazník

6 years ago

Easy to order, great choice and fantastic next day delivery.

Had a query before l ordered and spoke to a very helpful man on the customer service line . Went on to order clock and it was delivered promptly and even a photo taken to show me where it had been...

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Recenze produktu

Datum nákupu: 27/11/2019

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Důvěryhodný zákazník

6 years ago

Ordering by phone was easy, however when I had a query about non-delivery customer service support hours weren't clear and I had to phone back. The delivery agent (Hermes?) had left the parcel...

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Katherine

Live Better With Dementia

6 years ago

Thanks for your feedback. We are sorry for any disappointment caused by our courier services we use. Please be assured this will be passed on internally. We are however delighted to hear that the clock is working well!

Recenze produktu

Datum nákupu: 22/11/2019

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Důvěryhodný zákazník

6 years ago

It was poor

It was poor, my mobile phone was not sent to me and I had to contact yourselves to resend my order.

Katherine

Live Better With Dementia

6 years ago

We are so sorry that you had to have your order resent. Our couriers are usually offer a 99% success rate, but at this time of year there are delays in their network. We hope you were happy with this phone once it did arrive with you. If there is anything our team can help with, please do not hesitate to get in touch.

Datum nákupu: 27/11/2019

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Důvěryhodný zákazník

6 years ago

Thank you

Quick and prompt delivery.

Recenze produktu

Datum nákupu: 15/11/2019

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Julie Moss

6 years ago

Co říká Julie Moss o Live Better With Dementia:

Lovely gift. Excellent service from beginning to end.

Excellent service. Notified on dispatch and delivery. Came within the stated time.

Recenze produktu

Datum nákupu: 26/11/2019

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Důvěryhodný zákazník

6 years ago

Well done “Live Better With”!

Very easy to use website and ordering. Extremely efficient delivery within a few days. Very impressed.

Recenze produktu

Datum nákupu: 25/11/2019

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Důvěryhodný zákazník

6 years ago

I phoned, because our order had not been delivered by Hermes, ( hermes seems unable to find our address. Ever!) asked if it was possible for them to send with a different carrier, apparently that is...

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Katherine

Live Better With Dementia

6 years ago

Thanks for your feedback. We are so sorry to hear that Hermes aren't a reliable courier service for you. At the moment this is the only service we offer, but we will ensure your feedback is passed on internally for review. Hermes are currently offering us a 98% delivery success rate but we will continue to review and are always looking at how we can improve our delivery options for our customers.

Datum nákupu: 26/11/2019

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Recenze společnosti Live Better With Dementia

Companion Kitten (Ginger Tabby Cat)Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuExactly as advertised. I'm sure my mum will love it!

Unforgettable 2-in-1 Calendar & Day Clock 8"Více recenzí pro tento výrobek (62)Prohlédnout si stránku výrobkuVery pleased with delivery and item

Unforgettable 2-in-1 Calendar & Day Clock 8"Více recenzí pro tento výrobek (62)Prohlédnout si stránku výrobkuHave purchased one of these before for an elderly friend and she found it so easy to understand and so clear to see that l had no hesitation in ordering again for my aunt.

Buttons & Beads Fiddle **** for Sensory TherapyVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuThe fiddle **** looks and feels great.

Joy for All Grey & White Tabby Companion CatVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuA beautiful companion pet! My mother 96 loves it and so do all the other residents and staff at her care home!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?