Recenze společnosti Letterbox4you

Thanks for the great review — you’ve definitely made us smile! 😄

Thank you for your feedback, and I'm very sorry to hear about your experience. We do try to make our live chat available as much as possible, but as a small business, this can be difficult to maintain during busier periods. That said, we completely understand how frustrating it must have been not to get through, and I truly apologise for the inconvenience. In addition to live chat, we’re also available through several other channels—including our contact form on the website, email, telephone, and even social media platforms such as Facebook. We're always happy to help, whichever way is most convenient for you. With regard to replacement keys, we do offer a listing in the “Keys & Locks” section of our website titled “Pair of Replacement Keys – Cut to Order.” This listing provides our email address for you to contact us directly to arrange for keys to be cut to your code. I’m sorry this wasn’t clearer, and I really appreciate you highlighting this—it’s helpful feedback, and we’re always looking for ways to improve the clarity and usability of our site. I also tried to contact you by phone today as I’d really like to assist you further, but unfortunately wasn’t able to reach you. Please don’t hesitate to get in touch—I'd be more than happy to help resolve this for you.

Thank you so much for your kind words! We're really pleased to hear you were happy with both the product selection and the personal service you received. Prompt and helpful communication is something we pride ourselves on, so it's great to know that came through. If there's anything else we can help with in the future, please don't hesitate to reach out!

Thank you for your wonderful feedback! We're glad you were happy with the price, fast delivery, and that the item met your expectations. Keeping you updated throughout the process is important to us, so we’re happy to hear you appreciated it. Thanks again for choosing us!