Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Let's Insure Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Recenze produktu

Datum nákupu: 13/11/2017

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Let's Insure:

Thanks for being with you's

It's was good and fun

Recenze produktu

Datum nákupu: 06/03/2017

0

TC

Trusted Customer

7 years ago

Co říká Trusted Customer o Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Recenze produktu

Datum nákupu: 20/10/2016

0

Důvěryhodný zákazník

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

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Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Recenze produktu

Datum nákupu: 31/05/2017

2

Důvěryhodný zákazník

8 years ago

happy with service

Recenze produktu

Datum nákupu: 11/10/2016

0

Důvěryhodný zákazník

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

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Recenze produktu

Datum nákupu: 06/10/2016

0

Důvěryhodný zákazník

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Recenze produktu

Datum nákupu: 20/10/2016

0

Důvěryhodný zákazník

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

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Datum nákupu: 14/10/2016

0

TC

Trusted Customer

8 years ago

Co říká Trusted Customer o Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Datum nákupu: 18/10/2016

0

Důvěryhodný zákazník

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Datum nákupu: 21/10/2016

0

Recenze společnosti Let's Insure

Let's Insure Accident CoverVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuGood to be with you guy's

Let's Insure Funeral CoverVíce recenzí pro tento výrobek (353)Prohlédnout si stránku výrobkuOne of the cheapest for same deal.

Let's Insure Funeral CoverVíce recenzí pro tento výrobek (353)Prohlédnout si stránku výrobkufair price, again happy with service

Let's Insure Funeral CoverVíce recenzí pro tento výrobek (353)Prohlédnout si stránku výrobkuExtremely happy with my purchase

Let's Insure Easy Life InsuranceVíce recenzí pro tento výrobek (123)Prohlédnout si stránku výrobkuIts what I wanted and it was easy

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?