Thank you for bringing this to our attention. First and foremost, we want to apologize for our mistake. You selected complimentary gift wrap, and we dropped the ball on your order. We know the time that goes into selecting the perfect gift, and sincerely apologize for spoiling the surprise. We have made sure to communicate this issue to our team, and with the holiday season upon us, are making sure that this won't happen again. We hope that the gift was a hit, and that you will give us another chance to wow you with our gift wrapping skills in the future.
All the best,
Marissa + the Lekker Team