LEGOLAND Holidays již není aktivním zákazníkem Feefo
Zobrazení všech 18,851 recenzí
Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Booking process
From start to finish, the booking process via the computer was easy and quick.
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Excellent
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TC
Trusted Customer
Ověřeno Feefo
10 years ago
Co říká Trusted Customer o LEGOLAND Holidays:
Site very user friendly and booking process very easy
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
All booked can't wait!
It was really easy to book and so easy to pick and choose the options
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Trusted Customer
Ověřeno Feefo
10 years ago
Co říká Trusted Customer o LEGOLAND Holidays:
connexion with the chat service was very fast, it was nice and really helpful
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Trusted Customer
Ověřeno Feefo
10 years ago
Co říká Trusted Customer o LEGOLAND Holidays:
Booking
Booked a 2 day trip to legoland using the official website. Very easy to use had no problems everything went through smoothly.
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Buggy website and tricky to navigate.
1. It was very hard to find out on the website how to make a "room only" hotel booking (as an Annual Pass holder).
2. The first time I attempted to make a booking, after entering all of my credit...
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Customer Care
LEGOLAND Holidays
10 years ago
Hi There,
Its great to see you've taken the time to inform us of your booking experience.
We truly do value all the feedback we receive as finding where to improve can be a difficult task without our customer feedback.
I can appreciate that booking as an Merlin pass holder wasn't as straight forward as you would of hoped. I will pass on your comments to our web team. We are continuously improving our web site in order to provide the best possible booking solution for our guests.
Please do accept my apologies for any inconvenience caused to you and I hope you and your family have a fantastic trip to Legoland Windsor
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Helpful staff but painful booking
Your website consistently tried to take multiple payments from my MasterCard. Hence it failed and would not allow payment. Hence the booking failed. No explanation. My credit card company has no...
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Customer Care
LEGOLAND Holidays
10 years ago
Hello there,
Thanks for informing us our your experiences whilst attempting to make a booking online.
There could be a number of reasons why the card would not process, but I am glad that you where able to get booked up with our Customer Experience Team in the end.
I do hope that you can accept my apologies for any inconvenience caused and we hope that you and your family enjoy your break to the Legoland Resort.
Warm Regards,
Ben
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Early bird saver
Booked online- simple/easy/clear instructions and a good deal!
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TC
Trusted Customer
Ověřeno Feefo
10 years ago
Co říká Trusted Customer o LEGOLAND Holidays:
legoland summer visit
it was relatively easy to book but the system had an issue with the second day car park so had to leave this out and buy it on the day which is not ideal
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
