Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Leasepoint Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/leasepoint | Feefo

Zobrazení všech 155 recenzí

Důvěryhodný zákazník

3 years ago

Datum nákupu: 21/04/2022

Good communication with the delayed production schedule challenges. Car was exactly as ordered. Many thanks

Roger

Leasepoint

3 years ago

Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.

Douglas Siderfin

Stow On The Wold

3 years ago

Datum nákupu: 25/01/2022

Co říká Douglas Siderfin o Leasepoint:

I had no problem or frustration with them - as with many firms

Did what they said: Negotiated a seamless change from the old to new vehicle Responded well to various emails.

Roger

Leasepoint

3 years ago

Thanks for the kind review Douglas. Great to hear!

Mark Bridgewater

3 years ago

Datum nákupu: 13/11/2021

Co říká Mark Bridgewater o Leasepoint:

A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.

Roger

Leasepoint

3 years ago

Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!

Kingsdown Nurseries

3 years ago

Datum nákupu: 19/11/2021

Co říká Kingsdown Nurseries o Leasepoint:

Fantastic team, kept us updated and always ready to help - highly recommend.

Roger

Leasepoint

3 years ago

Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!

Vernon Milner

3 years ago

Datum nákupu: 26/10/2021

Co říká Vernon Milner o Leasepoint:

Great experience but a bit more attention to detail on the paperwork

Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...

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Roger

Leasepoint

3 years ago

Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you. Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error. Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know. Regards, Roger

Vernon Milner

3 years ago

Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.

Roger

Leasepoint

3 years ago

This is the main thing, phew! - Thanks Vernon - speak again soon.

Kevin Burwood

3 years ago

Datum nákupu: 08/09/2021

Co říká Kevin Burwood o Leasepoint:

Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off Thanks once again Leasepoint!

Roger

Leasepoint

3 years ago

Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.

Kevin Burwood

Lancaster

3 years ago

Datum nákupu: 07/07/2021

Co říká Kevin Burwood o Leasepoint:

I have used them many times and will continue to do so, Always very helpful & excellent customer service!

Roger

Leasepoint

3 years ago

Thanks for the review Kevin - great to hear!

Důvěryhodný zákazník

4 years ago

Datum nákupu: 21/05/2021

Enjoyable Experience

Excellent service, regular updates and delivered on their commitments.

Roger

Leasepoint

4 years ago

Thank you! We hope you enjoy your car, and we look forward to assisting again soon.

Louise Welch t/a Bespoke Buffets

4 years ago

Datum nákupu: 23/03/2021

Co říká Louise Welch t/a Bespoke Buffets o Leasepoint:

Excellent customer services from start to finish.nothing was to muchtrouble

Roger

Leasepoint

4 years ago

Brilliant to hear, thanks Lou. We're happy to be keeping the best buffets in Shropshire and surrounding areas on the road, in style, and with German reliability! Thank you for ordering with Leasepoint.

Bridge Valley Beverages

Cardiff

4 years ago

Datum nákupu: 13/04/2021