I have previously sent Le Boat feedback ... our original holiday was cancelled and it was a major headache rebooking (they wanted more money for a worse boat); when we eventually went the boat wasn't...
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The Le Boat team
Le Boat
8 years ago
Dear Mr Taylor,
Thanks for providing your feedback. We are very sorry to hear you were disappointed with the service you received and the condition of your boat. Your comments have been forwarded to the operations and base teams to rectify these issues. Thankfully, feedback such as this is rare, but we are very sorry for the disappointment caused.
Best wishes,
The Le Boat team
Recenze produktu
0
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 28/05/2016
Great, very helpful
The Le Boat team
Le Boat
8 years ago
Dear Terry,
Thank you for your feedback. We are very pleased you enjoyed your cruise and we hope to welcome you on board with Le Boat again soon.
The boat was generally OK but there was always a toilet smell and by the last day one of them had become blocked. The Rev counter worked erratically
Would consider trying again with a higher quality...
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The Le Boat team
Le Boat
8 years ago
Dear Howard,
Thank you for sharing your feedback. We are sorry to learn you experienced some issues with your boat. We have passed your comments onto the base team.
We hope you enjoyed you cruise with us nonetheless and hope to welcome you on board with Le Boat again soon.
Best wishes,
The Le Boat team
Recenze produktu
0
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 04/06/2016
The whole experience was very good, with the exception of the final day. Our car was damaged during the transfer from Messac to Nort Sur Erdre, and repairs were not completed until the very last...
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The Le Boat team
Le Boat
8 years ago
Dear Mr Watson,
Thank you for your feedback. We are sorry to hear about the issues you encountered with your car. We have forwarded your comments onto the base team to investigate.
We are pleased you enjoyed your holiday with us nonetheless and hope to welcome you on board with Le Boat again soon.
I was led though the paperwork very well by the bi-lingual staff who made it clear what was the best way to go in the time available, and what my responsibilities were. The member of staff that went...
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The Le Boat team
Le Boat
8 years ago
Dear Konrad,
Thank you for your feedback. We are delighted to learn you enjoyed your cruise with Le Boat. Your opinions are very important to us.
We hope to welcome you on board with Le Boat again soon.
Only disappointment was the toilet in the real cabin would not flush properly. Called in Carrick on Shannon and was told it was a design fault with the pump?
The Le Boat team
Le Boat
8 years ago
Dear Trevor
Thank you for taking the time to provide your feedback. Your opinions are very important to us. We are delighted to learn you had a good holiday with us and hope to welcome you on board with Le Boat again soon.
Had a great time up in Scotland. Boat easy to drive and had all the amenities required. Plenty of support and information. There was an issue on the first night with the boat (we had it the first...
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The Le Boat team
Le Boat
8 years ago
Dear Lindsay,
Thank you for your positive feedback. We are very pleased to hear you enjoyed your holiday with Le Boat on the Laggan. Your opinions are very important to us. If you are happy to share some of your photos, please email them to alice.jones@leboat.co.uk. We can never have too many photos!
We hope to welcome you on board with Le Boat again soon.
The whole booking process was very straightforward and any questions were answered quickly and clearly via email by the booking team. Any additional requests that we made were accommodated and any...
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The Le Boat team
Le Boat
8 years ago
Dear Loic,
Thank you very much for providing your positive feedback. Your comments have been passed on to the Port Cassafieres base team. We are very pleased to learn you enjoyed your boating experience with us and hope to welcome you on board with Le Boat again soon!
Best wishes,
The Le Boat team
Recenze produktu
0
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TC
Trusted Customer
Kent, UK
8 years ago
Datum nákupu: 28/05/2016
Co říká Trusted Customer o Le Boat:
Pierre is extremely knowledgeable
The Le Boat team
Le Boat
8 years ago
Dear Caroline,
Thank you for taking the time to provide your feedback. Your comments have been forwarded to Pierre. We are very pleased you enjoyed your boating experience with us and hope to welcome you on board with Le Boat again soon.
Le Boat – THE WIDEST SELECTION OF BOATING HOLIDAYS IN EUROPE. Discover the beauty of Canada's and Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and whats even better is there is no experience needed to go on a Le Boat holiday.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Le Boat – THE WIDEST SELECTION OF BOATING HOLIDAYS IN EUROPE. Discover the beauty of Canada's and Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and whats even better is there is no experience needed to go on a Le Boat holiday.
