From the phone sales staff to the staff at the base in Portumna, everyone was very friendly and helpful.
The Le Boat team
Le Boat
8 years ago
Hi Averil,
Many thanks for your positive feedback! We are very pleased to hear you had an enjoyable trip with us and hope to welcome you on board with Le Boat again soon!
Pre booking very helpful
Office in France , but this didnt cause any problems
Actual boat/hire in IIreland?
OK but expect better at the price
The Le Boat team
Le Boat
8 years ago
Hi Ian,
Thank you for your comments. Your feedback is very important to us and we value your opinions.We are very sorry to learn that you experienced some problems with the water during your cruise. Your comments have been forwarded to our base team for their actions. Thankfully, feedback such as this is rare, but we are very sorry for disappointment caused.
The staff at the centre and on the phone were very pleasant and helpful, our only complaint is when we rang initially they gave us a price in sterling, and as we were booking for a group we quoted...
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The Le Boat team
Le Boat
8 years ago
Hi Rose,
Thank you for taking the time to give us your feedback. We are very sorry for the confusion caused with regards to pricing. Your comments have been forwarded to our operations team for their actions. We are pleased to read you had a pleasant trip with us nonetheless and hope to welcome you on board with Le Boat again soon.
The boat experience was fab . The boat is getting a bit worn in the main living area and I wasn't fond of the toilet pump system . Otherwise it was crystal clean and had plenty of Delph crockery etc.
The Le Boat team
Le Boat
8 years ago
Hi Lorraine,
Thank you for your positive feedback. We are sorry if any disappointment was caused due to the conditions of your boat, we have taken action to resolve these issues and passed your comments onto our operations team. We are pleased to hear you had an enjoyable experience nonetheless and hope to welcome you on board with Le Boat again soon.
We had serious electrical problems with the boat over our entire week of cruising. This culminated in a final night with a bilge pump running intermittently all night which kept us awake and ruined...
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The Le Boat team
Le Boat
8 years ago
Hi Edward,
Thanks for your feedback. We are very sorry to learn of the problems you experienced and the fact you had to change boat, which disrupted your cruising plans. Your comments have been forwarded to our customer relations team. Please accept our sincere apologies for any disappointment caused, we appreciate that this is not what you expected and we will make sure that this is sorted out as quickly as possible.
Kind regards,
The Le Boat team
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
8 years ago
Datum nákupu: 02/07/2016
I have used Emerald Star many times and would recommend them.
Recenze produktu
The Le Boat team
Le Boat
8 years ago
Hi Kieran,
Thank you for your feedback. We are very sorry to learn of the problems you experienced with the throttle leavers. Your comments have been passed on to the base team and we have taken steps to ensure that similar incidents do not occur in the future. We are pleased to hear you enjoyed your holiday with us nonetheless and hope to welcome you on board with Emerald Star again soon.
Thank you for your positive feedback. We are delighted to hear that you had an enjoyable experience with us and hope to welcome you on board with Le Boat again soon.
Kind regards,
The Le Boat team
Recenze produktu
0
Sdílet
TC
Trusted Customer
8 years ago
Datum nákupu: 18/05/2016
Co říká Trusted Customer o Le Boat:
Efficient staff, fab boat, easy to drive.
The only negatives were the extortionate costs for the extras & the fact that although the boat couldn't be collected until 16.30 it had to be back at 09.30!
The Le Boat team
Le Boat
8 years ago
Hi Kate,
Thank you for your feedback. We endeavour to get customers underway as early as we can but this is something that cannot be guaranteed if several parties all turn up at once. We are nonetheless sorry for the inconvenience that was caused by your late handover/departure on this occasion. We have have taken steps to ensure that similar incidents do not occur in the future.
Everything about this rental was fantastic.
Would recommend the company.
For us everything was good.
From the moment of arrival to our return it was wonderful.
The staff, Gina and Tim, were so...
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The Le Boat team
Le Boat
8 years ago
Hi Frank,
We are very pleased you enjoyed your Le Boat trip! Thank you for taking the time to give us your feedback. We have passed your positive comments onto our base staff.
We hope to welcome you on board with Le Boat again soon.
Excellent Service, very friendly and helpful staff member. Great advice given, we loved every minute of our holiday. We will definitely do it again & have already recommended it to others.
It's just...
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The Le Boat team
Le Boat
8 years ago
Hi Paula,
We are very pleased to hear you enjoyed your trip with us. Thank you for your comments. Your feedback is very important to us and we value your opinions.
We hope to welcome you on board with Le Boat again soon!
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
