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Recenze společnosti Le Boat

Hodnoceno
Výjimečná
Služba
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

9

3

0

0

0

12

hodnocení za poslední rok

Le Boat již není aktivním zákazníkem Feefo
Zobrazení všech 403 recenzí
Důvěryhodný zákazník
4 years ago
Datum nákupu: 21/06/2021
There was a lot of hidden charges,u have to pay to clean the boat at the end of your voyage,also engine hour cost is terrible expensive
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Rachel Reditt
Le Boat
4 years ago
Good Afternoon, thank you for taking the time to write a review of your boating holiday on the River Shannon. Thanks for your feedback, we do try to be clear about any costs so it’s disappointing that these were more than you expected. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team
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0
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RM
Rosemary Mcdonnell
Co Monaghan
4 years ago
Datum nákupu: 14/06/2021
Co říká Rosemary Mcdonnell o Le Boat:
Staff at reception not friendly , very abrupt . No welcome.
Staff at reception unfriendly and abrupt, didn’t even ask how we enjoyed our holiday . Staff on boat excellent, so friendly and helpful. Reception staff could learn a lot from them . First...

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Rachel Reditt
Le Boat
4 years ago
Hi RosemaryThanks for your feedback and I’m really sorry you did not have the fabulous service that we, and you, would have wanted. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you at our reception.We have shared your comments with our base team. The Le Boat Team
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 08/06/2021
Reception Staff were Extremely Rude
Reception staff were incredibly rude from start to finish, both seemed extremely reluctant to provide help and were generally unwelcoming. The reason I gave 2 stars as opposed to 1 was because...

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Rachel Reditt
Le Boat
4 years ago
Good Afternoon, Thanks for your feedback and I’m really sorry you did not have the fabulous service that we, and you, would have wanted. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you at our base. I’m really glad that you had a fantastic holiday overall and we hope to welcome you back on board again soon. The Le Boat Team
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BM
Benjamin Martin
4 years ago
Datum nákupu: 08/06/2021
Co říká Benjamin Martin o Le Boat:
Good service and the boat was fantastic quality
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Rachel Reditt
Le Boat
4 years ago
Hi Benjamin, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon.We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon.The Le Boat Team
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 04/06/2021
Fantastic experience
Excellent reception and explanation
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Rachel Reditt
Le Boat
4 years ago
Good Morning,Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon.We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna.We look forward to welcoming you on board again soon.The Le Boat Team
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AM
Andy Meek
Limerick
4 years ago
Datum nákupu: 19/05/2021
Co říká Andy Meek o Le Boat:
Everything was excellent however prices for older boats for budget breaks are very high.We go every year and the discounts given still hit the same cost as normal. Would prefer to stay with Emerald...

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Rachel Reditt
Le Boat
4 years ago
Good Morning Andy, Thank you for taking the time to provide a review of your boating holiday on the River Shannon. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers. Don't forget to take adavantage of all the special offers available from being a member of our Captains' Club. We look forward to welcoming you on board again soon. The Le Boat Team
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PC
Padraig Cahill
Dublin
4 years ago
Datum nákupu: 28/05/2021
Co říká Padraig Cahill o Le Boat:
Pleasant efficient staff
Staff very helpful. We did have some issues that were dealt with in a timely manner However please note: there are no Electrical sockets in the cabins. Major issue for both of us as we have...

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Rachel Reditt
Le Boat
4 years ago
Good Morning Padraig, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon.We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers - we will share your comments with our Operations Team. We look forward to welcoming you on board again soon.The Le Boat Team
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CM
Ciaran Moore
4 years ago
Datum nákupu: 14/05/2021
Co říká Ciaran Moore o Le Boat:
Really enjoyed the lake Terry Glass is a must see its small but beautiful
I enjoyed the trip, the staff were very helpful, the boat was very clean and all the utensils and other devices worked very well we were one of the first Customers back after the Lock down
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Rachel Reditt
Le Boat
4 years ago
Good Afternoon Ciaran, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon - we were delighted to welcome you back after the lockdown. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team
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KF
Kieron Flood
4 years ago
Datum nákupu: 17/05/2021
Co říká Kieron Flood o Le Boat:
Customer service at Portumna was very welcoming and helpful staff throughout the process from booking to introduction and completion of trip. However we thought the overall space around the arrival...

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Rachel Reditt
Le Boat
4 years ago
Good Afternoon Kieron, Thank you for taking the time to provide a review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear you received a warm welcome from the team at Portumna. Thank you for your feedback. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers. We will be sure to share these with the relevant teams. We look forward to welcoming you on board again soon. The Le Boat Team
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BS
Bill O'sullivan
4 years ago
Datum nákupu: 01/08/2020
Co říká Bill O'sullivan o Le Boat:
Negatives:Shocking standard of boat especially when compared to our friends boat who we travelled with for the week. This boat was not fit for use on a cruise no less for a family for a week. This is...

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O Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
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DST House, St Marks Hill, Surbiton, Surrey, KT6 4BH, United Kingdom
Proč věřit recenzím Feefo?

O Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.