Merchant Logo

Recenze společnosti Le Boat

Hodnoceno
Výjimečná
Služba
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

9

3

0

0

0

12

hodnocení za poslední rok

Le Boat již není aktivním zákazníkem Feefo
Zobrazení všech 403 recenzí
JC
James Clancy
Ireland
3 years ago
Datum nákupu: 31/07/2021
Co říká James Clancy o Le Boat:
Awful...was the worst holiday experience I can remember
Awful...horrible experience checking in really rude staff, delayed by 2.5hrs getting our boat. Made feel like we were a nuisance...go away come back later "we are very busy".....managing client...

Přečíst vše
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good morning James. Thank you for taking the time to provide a review for your boating holiday on the River Shannon. We try to provide excellent customer service, so we are sorry if you received less than that. We have very much taken on board your feedback and if there is anything further, we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 27/08/2021
Relaxing and professional
Friendly, professional, caring and reliable. From booking to arrival at portumna everything was so easy, Sarah was fantastic to deal with so professional and helpful and friendly.
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good morning. Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 20/08/2021
Lovely holiday, slightly marred by antiquated processes and grumpy staff
The booking process was smooth and pre-sales customer service was informative and helpful. The reason I didn't give a higher rating is because the check-in and check-out are shocking....grumpy...

Přečíst vše
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good Afternoon, Thank you for taking the time to provide a review for your boating holiday on the River Shannon. Thank you for your feedback, we try to provide excellent customer service, so we are sorry if you received less than that. We have very much taken on board your feedback and if there is anything further, we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team
Recenze produktu

0
Sdílet
CG
Ciaran Greenan
3 years ago
Datum nákupu: 21/08/2021
Co říká Ciaran Greenan o Le Boat:
its nice to deal with friendly, happy people !
All good, polite, friendly helpful and timely from emails to the office to instruction on how the boat works. its nice to deal with friendly, happy people !
Merchant Logo
Emily Rose
Le Boat
3 years ago
Hi Ciaran, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Portumna. We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

0
Sdílet
DG
Dave Grey
Cork, Ireland.
3 years ago
Datum nákupu: 20/08/2021
Co říká Dave Grey o Le Boat:
Poor boat repairs & maintenance with time-wasting checkout experience.
The people in the Carrick-on-Shannon base are friendly and helpful. But the condition of the boat was very disappointing. At €500+ [five hundred Euro] per day, I expected the boat to be as clean as...

Přečíst vše
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good Afternoon thank you for taking the time to write a review of your boating holiday on the River Shannon. Thanks for your feedback, we do try to be clear about any costs so it is disappointing that these were more than you expected. Please contact customerservice@leboat.com to discuss the issues you had with the condition of the boat and your experience waiting at the base. we will make sure this feedback gets to the right teams. The Le Boat Team
Recenze produktu

0
Sdílet
MV
Michele van Valey
3 years ago
Datum nákupu: 23/08/2021
Co říká Michele van Valey o Le Boat:
Very helpful
Merchant Logo
Emily Rose
Le Boat
3 years ago
Hi Michele, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Carrick-on-Shannon. We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 21/08/2021
First time hiring a boat. Would recommend early check in option if new to boating. Instructor had us at ease driving the boat and letting us know all the basics within an hour with some tips on...

Přečíst vše
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good Afternoon, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Carrick-on-Shannon. We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 11/08/2021
Nice way to spend a week.
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good Afternoon. Thank you for taking the time to provide a five-star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team there. We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

0
Sdílet
CC
Cathal Corr
3 years ago
Datum nákupu: 07/08/2021
Co říká Cathal Corr o Le Boat:
Big Company with the Personal Touch!
Emerald Star Le Boat are a fantastic company to deal with. I was pleasantly surprised by how personal such a large company were. Added to by the extra lengths the receptionist (and unfortunately I...

Přečíst vše
Merchant Logo
Emily Rose
Le Boat
3 years ago
Hi Cathal, Thank you for taking the time to provide a five star review of your boating holiday on the River Shannon. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Carrick-on-Shannon. I will make sure that the base sees this lovely review! We look forward to welcoming you on board again soon. The Le Boat Team
Recenze produktu

1
Sdílet
GB
Gerard Brennan
3 years ago
Datum nákupu: 24/07/2021
Co říká Gerard Brennan o Le Boat:
Boat was of poor standard and did not reflect what was advertised on web site
Merchant Logo
Emily Rose
Le Boat
3 years ago
Good Afternoon Gerard, Thank you for taking the time to provide a review for your boating holiday on the River Shannon. Thank you for your feedback - we are sorry that the boat wasn't up to our usual high standards. We have followed up with your complaint and we understand it's being handled by the base in Portumna. If there's anything else we can do, please feel free to contact customerservice@leboat.com. The Le Boat Team
Recenze produktu

0
Sdílet
O Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
Přečíst vše
DST House, St Marks Hill, Surbiton, Surrey, KT6 4BH, United Kingdom
Proč věřit recenzím Feefo?

O Le Boat
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.