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Recenze společnosti Latzio.com

We curate handpicked interiors from the world’s best designers

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Latzio.com již není aktivním zákazníkem Feefo
Zobrazení všech 379 recenzí
Důvěryhodný zákazník
4 years ago
Datum nákupu: 24/12/2020
Happy customer
Really pleased with this purchase. Good quality and was safely packaged. Definitely recommend it looks even better than it does online. Great item for a gift and good price. Latzio keep you...

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Abdul Basit
4 years ago
Datum nákupu: 24/12/2020
Co říká Abdul Basit o Latzio.com:
Extremely unique products. Always a delight when they arrive. Worth the wait!
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Goli Nazari
Woking
4 years ago
Datum nákupu: 02/12/2020
Co říká Goli Nazari o Latzio.com:
Modern and delicate
Very nice and delicate, I bought as a Xmas gift for my daughter but received in January, but still she loves that.
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karen ferguson-thomas
4 years ago
Datum nákupu: 29/11/2020
Co říká karen ferguson-thomas o Latzio.com:
Beautiful when it arrives!!
Firstly the items this company sell are beautiful-however the time it takes to arrive is ridiculous- 2 months for 1 item - 3 months and still waiting for another!! However the customer service is...

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Susan Thompson
Lincolnshire
4 years ago
Datum nákupu: 27/11/2020
Co říká Susan Thompson o Latzio.com:
Fabulous quality
Excellent service and fast delivery, I asked for this to be delivered to my sister for her Christmas present as I couldn’t be with her for Christmas due to the restrictions with COVID-19, she is...

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Důvěryhodný zákazník
4 years ago
Datum nákupu: 25/11/2020
Item arrived broken
Item arrived broken
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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer, Thank you for your email. We always endeavour to deliver our items as safe as we can and on time. I want to thank you for taking the time for leaving us your Feefo feedback. Unfortunately, issues caused by transportation company are out of our control and not related to Latzio. Had you contacted us after receiving your item on time 10th December which was before your estimated delivery date 13th December, we would have sent a replacement promptly or refunded you in full as requested. We feel that your comment on Feefo is not a reflection of our service. We are doing utmost during these challenging times to deliver orders satisfactory to our customers. I have refunded you in full for the damaged item, and the sum should reach your account within 3-5 business working days. If you require any further assistance, please do not hesitate to contact us at customerserivces@latzio.com. Kind regards, Yure
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 21/12/2020
Excellent online experience . Product arrived quickly before xmas day.
Excellent service arriving before xmas day. Gift for daughter who is over the moon with her Bugatti kettle.
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 15/12/2020
Good product and good service.
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Důvěryhodný zákazník
4 years ago
Datum nákupu: 14/12/2020
Lost item in the mail and they would not file a claim/replace item
Package was lost and UPS would only allow sender to file a claim and they would not do so nor would they send a replacement item. This is over a month after the item shipped and 3 weeks after the...

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Customer Services Latzio.com
Latzio.com
4 years ago
Dear Customer, Thank you for taking the time to leave your feedback. We are investigating this critical matter with UPS, as you are aware we have shipped your item and provided with a tracking number. From the point, the item leaves our warehouse. It is out of our control. We have escalated with UPS, and we wait for a response and will update you immediately. Thank you for your patience, and we are sorry that we were unable to please you on this occasion. Please do not hesitate to contact us at customerservices@latzio.com if you need further assistance. Kind regards, Yure
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David Skinner
4 years ago
Datum nákupu: 20/12/2020
Co říká David Skinner o Latzio.com:
Excellent Service
I recently ordered a Seletti Lamp at a great price from Latzio, in the end we had to return it. I must say I was very impressed with the customer service and delivery service we received. Yure dealt...

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O Latzio.com
Latzio is a forward-thinking European lifestyle brand that curates hand-picked interiors from some of the world’s best designers, and brings them together in one easy-to-shop platform. Our inspiration comes from our love of art, travel and nature, along with our deeply-held appreciation for different cultures. We strive to find products that reflect this, and which showcase the most unique and exciting designs and materials from across the globe. Our aim is to offer customers on-trend pieces that are also high-quality, and have longevity. As a company, we are environmentally-aware and recognise the responsibility we have towards our planet. Sustainability is an important part of who we are, and we believe in responsible operation, from sourcing of materials, to manufacturing processes, to delivery. Before we decide to work with any new designers, we make sure their views on this align with our own. We hand-select conscientious partners who we trust to uphold our values, and aim to build life-long relationships with them. Our platform is designed to be easy to navigate and provide the best possible customer experience. There are hundreds of hand-picked interiors just waiting to transform your home, and it’s easy to search them by item, brand or trend. We aim to keep our customers fully informed throughout the shopping process, and our customer service team are always on-hand to offer expert help and advice if needed. We believe that excellent design, quality and customer service are the pillar stones of a successful business, and that’s why we’ve made them a fundamental part of our everyday operation, and what defines us.
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419 Richmond Road, Twickenham, London, Surrey, TW1 2EX, United Kingdom
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O Latzio.com
Latzio is a forward-thinking European lifestyle brand that curates hand-picked interiors from some of the world’s best designers, and brings them together in one easy-to-shop platform. Our inspiration comes from our love of art, travel and nature, along with our deeply-held appreciation for different cultures. We strive to find products that reflect this, and which showcase the most unique and exciting designs and materials from across the globe. Our aim is to offer customers on-trend pieces that are also high-quality, and have longevity. As a company, we are environmentally-aware and recognise the responsibility we have towards our planet. Sustainability is an important part of who we are, and we believe in responsible operation, from sourcing of materials, to manufacturing processes, to delivery. Before we decide to work with any new designers, we make sure their views on this align with our own. We hand-select conscientious partners who we trust to uphold our values, and aim to build life-long relationships with them. Our platform is designed to be easy to navigate and provide the best possible customer experience. There are hundreds of hand-picked interiors just waiting to transform your home, and it’s easy to search them by item, brand or trend. We aim to keep our customers fully informed throughout the shopping process, and our customer service team are always on-hand to offer expert help and advice if needed. We believe that excellent design, quality and customer service are the pillar stones of a successful business, and that’s why we’ve made them a fundamental part of our everyday operation, and what defines us.