Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lark Music Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lark-music | Feefo

Zobrazení všech 346 recenzí

Geoff

4 years ago

Datum nákupu: 09/01/2021

Co říká Geoff o Lark Music:

Recommended by music people I trust and asy to use. I can't really say more, because I have no claims experience

Fay W

Lark Music

4 years ago

Hi Geoff, Thank you for your review and for taking the time to leave us some feedback. I am happy to hear that you found the renewal process easy and its great to know that we have been recommended to you, I am very confident that should you need to make a claim you would find the same level of service from our dedicated claims team, Kind Regards Fay Watts Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 15/01/2021

An excellent musical instrument insurance company.

I have insured my saxophone with Lark for 4 years hand , fortunately , have not needed to have a claim on my insurance. Lark have always been there for me if needed and gave plenty of notice when my...

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Fay W

Lark Music

4 years ago

Thank you for taking the time to leave us a review and provide some feedback, Its great to hear that you would recommend us to your fellow musicians, If you ever do need to make a claim I am confident you would be provided with the same high level of service by our dedicated claims team, Kind regards Fay Watts Manager

Prohlédnout si celou recenzi zákazníka

Paul

4 years ago

Datum nákupu: 29/01/2021

Co říká Paul o Lark Music:

Lark Music ia great.

Lark Music is great. They totally get all the issues around the music profession and are very friendly and helpful. I’m very glad I moved to Lark. My former instrument insurance company was perfectly...

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Fay W

Lark Music

4 years ago

Hi Paul, Thank you so much for leaving a review and for the great feedback. I will ensure that this is passed on to Sophie Matthews who handles your Musical Instruments policy. I look forward to continuing to provide you with the level of service, cover and expertise you have experienced, Kind Regards Fay Watts Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 01/02/2021

good service, some long distance difficulties

when i manage to get them on the phone they are great. i am not from England, and the long distance is a bit difficult with the differnt work hours and out of country calls. when i left a message on...

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Fay W

Lark Music

4 years ago

Thank you for taking the time to leave us a review and for providing us with useful feedback, We do have a lot of clients outside of the UK and always look to provide the same level of service and I am sorry to hear that you had some difficulties in getting through to us. I will look into this for you and ensure that different work hours and time differences are taken into account. We can call you outside of these hours if need be, Kind Regards Fay Watts Manager

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Katherine

Auckland NZ

4 years ago

Datum nákupu: 24/01/2021

Co říká Katherine o Lark Music:

easy

Very easy to deal with Lark from overseas especially now I can pay online.

Fay W

Lark Music

4 years ago

Hi Katherine, Thank you for taking the time to leave us a review. As we have clients from all round the world I completely understand that the time difference can sometimes cause issues so I am glad to hear that our online payment system has made it easier for you to renew. Kind Regards Fay Watts Manager

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Yaacov

Israel

4 years ago

Datum nákupu: 31/01/2021

Co říká Yaacov o Lark Music:

Comfortable and reliable service.

Lark Music has comfortable and personalized service, all my questions were answered straight to the point. And not less important, a claim which was a few years ago because of the broken instrument...

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Fay W

Lark Music

4 years ago

Hi Yaacov, Thank you so much for taking the time to leave us a review and provide such great feedback. Its good to hear that you pleased with our service not just at renewal but also when you unfortunately had to make a claim, I look forward to continuing to provide you with cover for years to come! Kind Regards Fay Watts Manager

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Malkiel

4 years ago

Datum nákupu: 22/02/2021

Co říká Malkiel o Lark Music:

Very professional and punctual service.

Excellent service.

Fay W

Lark Music

4 years ago

Hi Malkiel, Thank you for your review and your feedback. I am pleased to hear that you are happy with our service and I will pass this on to your account handler Sophie Matthews, Kind Regards Fay Watts Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 21/01/2021

Good service and prompt replies to queries

Fay W

Lark Music

4 years ago

Thank you for taking the time to leaving us a review and this feedback, I am glad to hear you are pleased with the service, Kind Regards Fay Watts Manager

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/02/2021

They’re responsive. I would recommend them to others

Fay W

Lark Music

4 years ago

Thank you very much for your review and feedback, We strive to respond to clients quickly and provide you with the information and advice you need, Kind regards, Fay Watts Manager

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Shlomo

4 years ago

Datum nákupu: 10/02/2021

Co říká Shlomo o Lark Music:

Prompt responces and quite strait fw proccess

Fay W

Lark Music

4 years ago

Dear Shlomo, Thank you very much for taking the time to leave us this review. I am glad to hear that you are pleased with our service and that you found the renewal process to be quite straight forward, If there is anything you think we could do to make this easier please do contact me using my details below, Kind Regards Fay Watts Manager fay.watts@larkmusic.com 0044 203 846 5255

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Neobdržel/a jste pozvánku k recenzi?

O Lark Music

As one of the leading musical instrument insurance brokers in the world with over 25 years’ experience in our field, we are trusted by professionals and world-renowned musicians. Our policy has been specifically designed for musicians, and allows you to play your instrument with complete peace of mind. Our bespoke business insurance policy for dealers is crafted with your individual needs in mind and can provide cover for all of your stock, tools, materials, and machinery. In addition, we realise that our responsibility extends beyond insurance and pride ourselves on our unique involvement in the arts through our support of a number of musical organisations.

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0207 543 2886

Ibex House, London, Greater London, EC3N 1DY, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Lark Music

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?