Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Kuoni

MS

Mr David Skinner

Ověřeno Feefo

3 years ago

Co říká Mr David Skinner o Kuoni:

They were very thorough in checking every aspect of our proposed holiday to ensure it met our needs.

Richard

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Datum nákupu: 07/06/2023

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MB

Mr Philip Bell

Ověřeno Feefo

Aylesbury

3 years ago

Co říká Mr Philip Bell o Kuoni:

Great personalised service

We had excellent service when booking a special celebratory holiday. The first hand knowledge of the hotels was extremely helpful

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Datum nákupu: 07/06/2023

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Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Always use Kuoni for special holidays.

Professional, listened to our requirements and were prepared when we arrived. The person dealing with us was not a cruise expert (we all have to start somewhere) but he was supported by the manager...

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Adam

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind Regards Adam Lane Store Manager

Datum nákupu: 01/06/2023

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Mr Robert Holmes

Ověřeno Feefo

3 years ago

Co říká Mr Robert Holmes o Kuoni:

Very quiet in store had the full attention and advice of all staff to tailor the best holiday

Mary

Kuoni

3 years ago

Hi Bob - thankyou for your feedback. Glad we were able to help find a lovely holiday for you to look forward to! Regards Mary

Datum nákupu: 05/06/2023

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Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Easy and confident way of booking my holiday of a life time

The travel consultant Nicola was lovely, very knowledgeable about the resort and journey. Kept me updated on the process of booking

Datum nákupu: 02/06/2023

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MC

Mrs Rachel Collinson

Ověřeno Feefo

Durham

3 years ago

Co říká Mrs Rachel Collinson o Kuoni:

Amazing customer service

Michael provided amazing service from the moment we entered the store, right through to communicating via email to the point booking. He was patient, listened, answered multiple questions and he...

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Datum nákupu: 05/06/2023

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Mrs Gillian Smith

Ověřeno Feefo

3 years ago

Co říká Mrs Gillian Smith o Kuoni:

Helpful and able to give different options & advice

Plenty of options based in my requirements Able to quote different options on the phone Able to negotiate

Alison

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Datum nákupu: 30/05/2023

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Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Jo at Chichester was fantastic, very helpful, we will definitely be back to book our next one,

Datum nákupu: 05/06/2023

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MW

Mrs Sarah Wray

Ověřeno Feefo

3 years ago

Co říká Mrs Sarah Wray o Kuoni:

Excellent booking experience

Hannah was brilliant. I live in the US and she was hugely accommodating as regards contacting me with an eight hour time difference.

Lynn

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Datum nákupu: 12/05/2023

0

MN

Mrs Yvonne Nicklin

Ověřeno Feefo

Stafford

3 years ago

Co říká Mrs Yvonne Nicklin o Kuoni:

A positive start to our trip

Originally enquired with another high street travel agent who could not provide the required itinerary and thought Kuoni would be too costly. However, I was pleasantly surprised when I made the...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Datum nákupu: 04/06/2023

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