I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
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Datum nákupu: 10/06/2026
0
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MH
Mr Jamie Holt
Ověřeno Feefo
3 months ago
Co říká Mr Jamie Holt o Kuoni:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
3 months ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Datum nákupu: 09/06/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Datum nákupu: 10/06/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
Ease of booking and brilliant staff
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Datum nákupu: 12/06/2026
0
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MB
Mrs Annette Ball
Ověřeno Feefo
3 months ago
Co říká Mrs Annette Ball o Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Datum nákupu: 10/06/2026
0
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MT
Mrs Treena Turner
Ověřeno Feefo
FRA
3 months ago
Co říká Mrs Treena Turner o Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Datum nákupu: 08/06/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
3 months ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
Datum nákupu: 04/06/2026
0
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MS
Mrs Pauline Stubbs
Ověřeno Feefo
GBR
3 months ago
Co říká Mrs Pauline Stubbs o Kuoni:
Great staff, warm and welcoming. Nothing is too much trouble - to ensure you get the holiday you want.
Alex
Kuoni
3 months ago
Pauline, thank you for your kind words . Its always a pleasure to help you plan your next adventure , I am excited to hear all about this next one !
Many thanks
Alex Killeen
Store Manager
Datum nákupu: 11/06/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
Kelly at Kuoni listened and made suggestions re our trip (safari) . Very knowledgeable and has put together a great experience for us . Lovely lady to speak to and feel safe in her hands as we are in...
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Suzanne
Kuoni
3 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Datum nákupu: 30/05/2026
0
Sdílet
MT
Mr Paul Thompson
Ověřeno Feefo
GBR
3 months ago
Co říká Mr Paul Thompson o Kuoni:
Friendly and knowledgable staff. Gave us a few really good options. Difficult to choose
Melissa
Kuoni
3 months ago
Hi Paul and Debra,
Thank you for booking with us again and sending in your lovely comments. Malaysia is going to be fantastic, please let us know if there is anything you need at any stage.
Kind regards
Melissa
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Tyto značky potvrzují, že tvrzení společnosti Kuoni ohledně životního prostředí jsou jasná a přesná, takže si můžete být jist/a, že nakupujete udržitelným způsobem. Vyvinuto ve spolupráci se společností Ethy.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.