Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Khyam Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

6 years ago

Great product, horrendous customer service!

The service has been terrible. The tent I ordered arrived late after issues with couriers and Khyam blaming them. Then when I have tried to return (under their 30 day promise) it is almost impossible...

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Datum nákupu: 21/11/2019

0

Důvěryhodný zákazník

6 years ago

Historically great products, shame about their couriers!

Had Khyam tents for over 20 years and they have been brilliant. Decided to treat myself to a new one, and 67 days on still have no tent. Have had a number of emails saying first carrier messed up and...

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Jess Sidaway

Khyam

6 years ago

Thank you for leaving your comments on the service received. We would like to note that your order was delivered 7 days after you purchased, 3 hours after you left this review, and was not 67 days after. In the correspondance you were notified that it would be delivered before the middle of this week, which we have fulfilled. We wholeheartedly apologise for the unfortunate courier situation.

Důvěryhodný zákazník

6 years ago

My error it should have been 6 to 7 days. However since then trying to return the tent to you has been horrendous. The tent and groundsheet that were collected on Monday to be returned to you have been redelivered back to me yesterday!!!!! The courier would not take them back again and simply left them in the spot they were collected from but this time the boxes are damaged!!!!! If anyone on your customer service line answered or returned my calls from the messages left we could probably have this conversation out of the public domain.

Recenze produktu

Datum nákupu: 18/11/2019

0

ME

M E

Solihull

6 years ago

Co říká M E o Khyam:

Khyam took my order, my money, didn’t deliver and went into administration

I ordered a Sun Canopy from Khyam on 08/12/19 and was emailed on 09/12/19 to say it was dispatched. I chased them on 12/12/19 and 13/12/19 to find out where my delivery was and got no response by...

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Datum nákupu: 08/12/2019

2

Důvěryhodný zákazník

6 years ago

Brilliant product........ Even better when its 50% off on Black Friday.

Recenze produktu

Datum nákupu: 10/12/2019

0

TC

Tony Challice

North Devon

6 years ago

Co říká Tony Challice o Khyam:

Amazing customer service & products

Absolutely fantastic customer service to match the fabulous quality of product. I’ve used Khyam products for years & they just keep getting better!

Jess Sidaway

Khyam

6 years ago

Thank you for taking to time to provide an outstanding 5 star review to go with your kind comments. We sincerely appreciate your feedback and your loyal custom! We hope you enjoy your new purchase.

Recenze produktu

Datum nákupu: 03/12/2019

0

Důvěryhodný zákazník

6 years ago

Addiquate

Notification of delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide feedback for the service received when purchasing with us. If you had any concern or issue with the service please feel free to email us on info@khyam.co.uk so that we can resolve this for you.

Datum nákupu: 02/12/2019

0

Důvěryhodný zákazník

6 years ago

Great product. Fast delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide great 5 star feedback! We hope you enjoy your purchase.

Recenze produktu

Datum nákupu: 30/11/2019

0

MD

Michael Davison

6 years ago

Co říká Michael Davison o Khyam:

Wish I'd got one years ago!

Not the cheapest normally (got a really good black Friday deal) but definitely great quality and complete with everything you need! Clever pole system too.

Jess Sidaway

Khyam

6 years ago

We sincerely appreciate you taking the time to provide an excellent 5 star review. We hope you enjoy your new Khyam purchase!

Datum nákupu: 01/12/2019

0

PT

Pat Trussell

6 years ago

Co říká Pat Trussell o Khyam:

Positive

Good communication, delivery as promised

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to give great 5 star feedback for your experience when ordering with us. We hope you enjoy your purchase.

Datum nákupu: 30/11/2019

0

Důvěryhodný zákazník

6 years ago

Always prompt reliable service

Kyham products have always served me well, I’ve had a couple drive away awnings now and the only reason I changed one was to get a different model my existing one at that time was still as new...

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Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide us with kind comments and a great 5 star rating. We're very pleased to hear that you're happy with your purchase and also thank you for your loyal custom.

Recenze produktu

Datum nákupu: 27/11/2019

0

Recenze společnosti Khyam

BikerVíce recenzí pro tento výrobek (17)Prohlédnout si stránku výrobkuThe tent seemed fine, but the sizing came up small

Motordome Tailgate Clip In GroundsheetVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGood

Privvy Bivvy Reconditioned Model Sage GreenVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAs always Khyam have again surpassed expectations on quality & ease of pitching & packing away. Very happy.

IglooVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuGreat product.

Pole And Clamp KitVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery handy piece of kit at a great sale price

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?