Website says order ships in 3-5 days. It’s been nearly a month. No response to emails. No notifications—not what I would expect from a $2200 purchase. Would not recommend nor buy again.
It’s been 3 weeks since I ordered my shelves. They charged my card but never sent them and haven’t replied to two emails asking them what’s going on. My order said they would typically ship in 3-5...
My order shipped months late, with minimal communication from Kernel. To make matters worse, much of my order was either bent, scratched or both.
Recenze produktu
1
Sdílet
JM
John Maguire
4 years ago
Datum nákupu: 13/06/2021
Co říká John Maguire o KernelModular:
I still have not received my order and have not heard back from customer service about when my order will even arrive. It's been over a month at this point so I'm going to be canceling my order.
Been waiting longer than a month for all shelve to arrive. No response from customer service.
Recenze produktu
1
Sdílet
KC
Kimberly Corash
4 years ago
Datum nákupu: 12/01/2021
Co říká Kimberly Corash o KernelModular:
Quick and helpful communication when you email or chat on their website, though one of our shelves was back ordered and there has been absolutely zero communication about when we might expect it...
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
4 years ago
Datum nákupu: 12/01/2021
Service is friendly and quick, but seems like you're better off just ordering the brackets & standards directly from Container Store (which is what you'll receive via Kernel anyway). We received the...
Přečíst vše
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
4 years ago
Datum nákupu: 25/01/2021
Beautiful shelves, quick shipping. Standards and hangtrack came a little later, but we're in the middle of a pandemic, so that's quite understandable.
Kernel Modular is an American furniture company dedicated to marrying beauty, function, and service in the form of modern, modular furniture that is made to last, in the USA.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Kernel Modular is an American furniture company dedicated to marrying beauty, function, and service in the form of modern, modular furniture that is made to last, in the USA.
