I haven't used it yet. I was put off by the fact that the probe didn't…
I haven't used it yet. I was put off by the fact that the probe didn't match all the diagrams. I think that the booklet and instructions are unnecessarily opaque. I can't give a rating based on...
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Kegel8
Kegel8
10 years ago
Thank you for providing feedback on your recent purchase. Perhaps it is a little unfair to give a negative review for a product you have yet to use.
The probe has been upgraded to a a superior probe that does not require the user to check that the metal is facing hip to hip. Majority of users have understood that the spherical metal ball connects with the muscles all the way around. As no other information has changed since the booklet was printed and in an effort to save trees the decision was made not to reprint the booklet for this minor detail.
Customer Services Team Leader
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Ive still not got any relief yet, so i dont know how to rate it....…
Ive still not got any relief yet, so i dont know how to rate it.... it been nearly 3 weeks now but no difference yet, but ill persevere.... also not too impressed with your help chat line, each...
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Kegel8
Kegel8
10 years ago
Thank you for taking the time to review your purchase and i'm sorry you've felt a little confused by some of the information that has been passed to you. Interpretation can be difficult in a live chat situation for both parties.
Without further information it is difficult to look in to so I would very much appreciate if you would contact me directly at teamleader@nesmailorder.com so that I may ensure that any further training that may be required for my colleagues can be arranged based on the information that you can provide.
Customer Services Team Leader
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
I bought my Kegel 8 a few years ago and have bought new leads and probes,…
I bought my Kegel 8 a few years ago and have bought new leads and probes, as well as the Kegel 8 Ultra. The company's customer service is second to none.Helpful, friendly and knowledgeable staff....
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Kegel8
Kegel8
10 years ago
Thank you for your kind words for both our staff and our Company. We pride ourselves on being knowledgeable to help ladies through what can be a difficult and embarrassing issue to discuss.
If we can be of service in the near future please feel free to contact us.
Customer Services Team Leader
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
So far so good. Helpline was helpful except that they seemed completely unaware of the…
So far so good. Helpline was helpful except that they seemed completely unaware of the safety issues regarding proximity of the device to radio equipment, despite alot of technical stuff in the back...
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0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Prompt delivery, contact ed by e-mail with approximately delivery date.....came by post so no waiting…
Prompt delivery, contact ed by e-mail with approximately delivery date.....came by post so no waiting in
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Great products ! Only been using the kegel8 for 2 weeks and have seen an…
Great products ! Only been using the kegel8 for 2 weeks and have seen an improvement.
Kegel8
Kegel8
10 years ago
Thank you for reviewing your recent purchase. It's great to hear that in such a short time you are already feeling results. If we can be of service in the near future please feel free to contact us.
Customer Services Team Leader
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Before purchasing I wrote to Kegel 8 to ask questions as I could not figure…
Before purchasing I wrote to Kegel 8 to ask questions as I could not figure out which unit to get. I was pleased with a very detailed response outlining my options with specific reference to...
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0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Felt a bit odd at first but only had it one week and has definitely…
Felt a bit odd at first but only had it one week and has definitely helped with my severe prolapse already. Have gone from feeling the need to push constantly to not really noticing it, still a long...
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Kegel8
Kegel8
10 years ago
Thank you for your kind words and it's great to hear back from customer's and how the kegel8 units are truly helping them. If we can be of service in the near future please feel free to contact us.
Customer Services Team Leader
0
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Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
works well. seeing results in as little as two weeks
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
