Ensure that if emails are being sent out stipulating a delivery date, that this date is adhered to.
In my case, 3 days after the stipulated date, scheduled delivery did not take place. Depot's...
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Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
It would be good to be able to make a number of purchases from the machine in 1 transaction. If this is possible then it needs to be clear on the machine
0
Sdílet
Důvěryhodný zákazník
6 years ago
Datum nákupu: 07/08/2018
rubbish
Recenze produktu
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Engineer did not show up to install the second machine. Not the first time they have been a no show. These guys rarely turn up on booked and promised dates.
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Horrendous from start to finish, what a joke nothing delivered or collected on time, an account manager who couldn't care less! WHAT A JOKE
Peter
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
We have received excellent service since the installation of the water cooler and they maintain the water level to the required standard. I would have no hesitation in recommending them to others
Recenze produktu
0
Sdílet
Důvěryhodný zákazník
6 years ago
Datum nákupu: 25/06/2018
Poor service and poor product. Water leaked all over floor, then the machine packed up and the right hand and left hand at the company do not know what they are doing. Machine returned.
Jan
Kafevend
6 years ago
Thank you for taking the time to respond to our feedback request. We are sorry that you have not received our normal high levels of customer service on this occasion and a member of the Eden Springs Customer Services team is currently investigating your response.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Over 20 years’ experience providing industry leading drinks and snacks vending machines across the UK. We can provide a solution to meet your requirements. Over 12000 machines installed in businesses from SME’s to Multinationals
