Thank you for taking the trouble to give your feedback. We are disappointed that this product fell below our usual high standard at JP Opticians. We did replace the scratched lens free of charge. The new lens sent out was also scratched. We would have been happy to replace the lens again under the guarantee but you preferred a refund. We hope that this will not dissuade you from using our service again.
Dont like I had to check my account and report back. Made the whole process so much slower. Once i had sent the information through, i received them very quickly.
JP Opticians supply a full range of designer and non-designer glasses. Because we are high street Opticians we only supply the best quality frames and lenses which are exactly the same as we sell in our high street store. All of the designer glasses are genuine and come complete with authentic case and cloth. We are able to keep our prices low because we have large accounts with all of the major frame suppliers and we pass discounts straight onto our customers.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
JP Opticians supply a full range of designer and non-designer glasses. Because we are high street Opticians we only supply the best quality frames and lenses which are exactly the same as we sell in our high street store. All of the designer glasses are genuine and come complete with authentic case and cloth. We are able to keep our prices low because we have large accounts with all of the major frame suppliers and we pass discounts straight onto our customers.
