Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Joseph Sutton Motor Company Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/joseph-sutton-motor-co | Feefo

Zobrazení všech 269 recenzí

Tom

Tunbridge Wells

1 year ago

Datum nákupu: 22/05/2024

Co říká Tom o Joseph Sutton Motor Company:

Very good first time buyer experience

Really good service the entire time, super friendly and helped make the entire process very clear.

Joe

Joseph Sutton Motor Company

1 year ago

Thank you so much Tom, for taking the time to share your very good first-time buyer experience with us at Joseph Sutton Motor Company. We're delighted to hear that you found our service to be friendly and helpful, and that we could make the entire process clear and straightforward for you. We understand that buying your first car is a significant milestone, and we're thrilled to have been a part of your journey. Our team is dedicated to making the car buying process as enjoyable and stress-free as possible. Thank you for choosing us for your first car purchase. We hope you love driving your new vehicle and feel confident on the road. If there’s anything more we can do to assist you or if you have any questions, please don’t hesitate to reach out.

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 22/05/2024

Would definitely recommend - great service.

We recently bought a car for our son from Joseph Sutton Motors. They were really nice to deal with, professional and friendly. They explained everything clearly without any jargon, I didn't feel...

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Joe

Joseph Sutton Motor Company

1 year ago

Thank you so much for your five-star review and for recommending Joseph Sutton Motor Company. We are delighted to hear that you had a great experience purchasing a car for your son with us. Our team strives to be professional and friendly, ensuring that all information is communicated clearly and without unnecessary jargon. It's wonderful to know that you felt comfortable and pressure-free throughout your buying experience, and that you found the car to be well-priced. We're thrilled that you are happy with both the service you received and the car you purchased. Your satisfaction is our top priority, and your recommendation is greatly appreciated. Thank you again for choosing us, and we look forward to the opportunity to serve you and your family in the future. If there’s anything more we can do for you, please don’t hesitate to reach out. Warm regards,

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Lisa

Cm7 4ju

1 year ago

Datum nákupu: 22/05/2024

Co říká Lisa o Joseph Sutton Motor Company:

Fabulous

Fabulous, fantastic car

Joe

Joseph Sutton Motor Company

1 year ago

Thank you for your fabulous five-star review! We're thrilled to hear that you are enjoying your fantastic car from Joseph Sutton Motor Company. We aim to provide vehicles that not only meet but exceed our customers' expectations, and it’s wonderful to know that we’ve succeeded in making your experience a positive one. Thank you for choosing us, and we hope you continue to enjoy every journey in your new car. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Warm regards,

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 22/05/2024

Would recommend

Customer service from David was great, his attention to detail was great. very professional, polite and helpful when helping decide what car is right for me.

Joe

Joseph Sutton Motor Company

1 year ago

Thank you for your kind recommendation and for sharing your experience with David at Joseph Sutton Motor Company. We are delighted to hear that you appreciated David's attention to detail and professionalism during your visit. Our team strives to provide helpful and polite service to ensure every customer finds the right car for their needs, and it's wonderful to know that David was able to assist you effectively in making your decision. We'll be sure to pass along your compliments to him! Thank you for choosing Joseph Sutton Motor Company. We hope you enjoy driving your new car and look forward to the opportunity to serve you again in the future. If there’s anything more we can help with, please don’t hesitate to reach out.

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 22/05/2024

Good service, amazing people, but the only think that doesn't make me happy it's that i didn't get the deposit back.

Joe

Joseph Sutton Motor Company

1 year ago

Thank you for your review and for bringing this to our attention. We sincerely apologise for the inconvenience caused regarding the return of your deposit. It appears there was a misunderstanding with our third-party service which led to the delay. We truly regret any confusion this has caused. We want to assure you that we have already processed the return of your deposit today, and you should see the funds in your account shortly. Your satisfaction is incredibly important to us, and we are committed to ensuring that all aspects of our service meet your expectations. Once you have confirmed the receipt of your deposit, we would be grateful if you could consider updating your review. We value your feedback and strive to improve every customer's experience at Joseph Sutton Motor Company. Thank you again for your patience and understanding. We appreciate the kind words about our service and team, and we look forward to ensuring your complete satisfaction. Warm regards,

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 22/05/2024

Good customer service, very helpful and got me a better a.p.r on my finance would definitely recommend

Joe

Joseph Sutton Motor Company

1 year ago

Thank you so much for the five-star review and for sharing your positive experience at Joseph Sutton Motor Company. We are thrilled to hear that you found our customer service helpful and that we could assist you in securing a better APR on your finance. Recommendations from satisfied customers like you are incredibly valuable to us, and we're grateful for your endorsement. We strive to ensure every customer receives the same high level of service and support that you experienced. Thank you for choosing us for your automotive needs. We look forward to serving you again in the future and hope you enjoy every journey in your new vehicle! Best wishes,

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Hersh

London

1 year ago

Datum nákupu: 22/05/2024

Joe

Joseph Sutton Motor Company

1 year ago

Thank you for the 5-star rating! We're thrilled to receive such high marks and appreciate you taking the time to rate us. While we didn't get specific feedback this time, we hope that your experience with Joseph Sutton Motor Company was a positive one and met all your expectations. Our team is committed to providing excellent service and we're glad to have another satisfied customer. If you have any further feedback, questions, or need assistance in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you for choosing Joseph Sutton Motor Company! Warm regards,

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John

wadhurst

1 year ago

Datum nákupu: 22/03/2024

Co říká John o Joseph Sutton Motor Company:

Mr harris was very efficient & heled me in taxing the vehicle

Joe

Joseph Sutton Motor Company

1 year ago

Thank you for your four-star review and for highlighting Mr. Harris's efficiency in assisting you with the taxation of your vehicle. We're delighted to know that you were satisfied with the service provided and that Mr. Harris was able to help make the process smoother for you. Thank you again for choosing us, and we look forward to serving you in the future. Please do not hesitate to reach out if you need further assistance. Warm regards,

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Chris

Kings Hill

1 year ago

Datum nákupu: 09/02/2024

Co říká Chris o Joseph Sutton Motor Company:

5 Star service

Having contacted Joseph Sutton on the telephone regarding one of their vehicles advertised online, I was talked through the service history, general state of the car and arranged a test drive. Upon...

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Joe

Joseph Sutton Motor Company

1 year ago

Dear Chris, Thank you so much for your 5-star review and for sharing your experience with Joseph Sutton Motor Company. We're delighted to hear that your interaction with our team over the phone and in person was informative and comfortable, and that arranging your test drive was a smooth process. Our aim is to provide friendly, knowledgeable service without the pressure of a hard sell, so it's wonderful to know that this was your experience. We're glad we could meet your expectations in terms of vehicle preparation, including the MOT and service before pickup. Your recommendation to friends and family is the highest compliment we could receive, and we're grateful for your trust in us. We look forward to serving you, your friends, and your family in the future and are here for any automotive needs or questions you may have. Enjoy your new car, and safe travels! Warm regards,

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Gill Sanchez

1 year ago

Datum nákupu: 26/01/2024

Co říká Gill Sanchez o Joseph Sutton Motor Company:

Fantastic from start to finish

Dan … thank you for your great help while purchasing our new car. Fantastic service all the way through to themselves. We would recommend you. Thanks again from The Sanchez’s

Joe

Joseph Sutton Motor Company

1 year ago

Dear The Sanchez Family, Thank you so much for your kind words and fantastic review! We're thrilled to hear about your positive experience with Dan and the rest of our team here at Joseph Sutton Motor Company. Dan, like all our staff, is dedicated to providing the best possible service from start to finish, and it's great to know that his efforts made your car purchasing experience a memorable one. We're honored by your recommendation and deeply grateful for the trust you've placed in us. It was a pleasure assisting you in finding your new car, and we're here to support you with any future automotive needs or questions you might have. Thanks again for choosing Joseph Sutton Motor Company. We wish you many happy and safe miles in your new car and look forward to the opportunity to serve you and your family again in the future. Warmest regards,

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Neobdržel/a jste pozvánku k recenzi?

O Joseph Sutton Motor Company

Welcome to Joseph Sutton, your go-to destination for quality hatchbacks and small cars in Royal Tunbridge Wells. Established in 2016, we are proud to be an independent, family-run car dealership committed to providing a unique and enjoyable car-buying experience. Discover Our Collection: With over 50 meticulously curated cars for sale, we offer a diverse range of hatchbacks and small cars to suit every taste and budget. Whether you're a first-time driver or a seasoned car owner searching for the perfect compact vehicle, Joseph Sutton has you covered. Exceptional Service: At Joseph Sutton, we go beyond the ordinary car dealership experience. Our commitment to excellence extends to every aspect of our service, from the moment you step into our welcoming offices. Enjoy a gold standard service both before and after your purchase, ensuring peace of mind and satisfaction at every stage. Convenience at Your Doorstep: Can't make it to our dealership? No problem. We understand that your time is valuable, which is why we offer a convenient delivery service. Let us bring the car directly to you, ensuring a hassle-free and enjoyable buying process. Financing Made Easy: Unlock the possibilities with our flexible financing options. Joseph Sutton is here to help you make your dream car a reality. Explore our finance solutions tailored to suit your needs and budget. Warranty and Peace of Mind: Drive with confidence knowing that all our cars come with a new MOT and the assurance of a comprehensive warranty. We stand behind the quality of our vehicles, providing you with peace of mind on the road ahead. Customer-Centric Approach: At Joseph Sutton, we take pride in our customer-centric approach. Our dedication to excellence has earned us numerous 5-star reviews on Feefo from satisfied customers. We strive to be more than just a dealership – we aim to be a trusted partner on your car-buying journey. A Refreshing Experience: Say goodbye to the stereotypical car sales experience. Our modern and inviting offices are designed for your comfort, featuring games machines and complimentary coffee and soft drinks. We believe in creating an atmosp

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01892883113

35 High Brooms Road, Tunbridge Wells, Kent, TN49DA, United Kingdom

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