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Recenze společnosti Jones & Chapman

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Established in 1920 Jones and Chapman is part of the estate agency group Sequence and covers Liverpool and the Wirral.

Služba
4.9
/5

5

4

3

2

1

65

3

0

0

1

69

hodnocení za poslední rok

Zobrazení všech 657 recenzí
Důvěryhodný zákazník
8 years ago
Datum nákupu: 31/05/2017
Excellent service spoilt by unsolicited emails.
The house sale was spot on . The only reason for taking one star away was because I hvae received several unsolicited emails from a company trying to sell me Sky, which it would appera were...

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MM
Mr Martin
8 years ago
Datum nákupu: 18/05/2017
Co říká Mr Martin o Jones & Chapman:
Very Poor Service could never get through on Phone and never replied to messages on answerphone.Had to call into Branch several times for update had to do all the chasing Very dissapointed also now...

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Paul
Jones & Chapman
8 years ago
Hello Mr Martin, thank you for taking the time to leave a review of the Allerton branch of Jones & Chapman. We are so disappointed to see that a 1-star review has been given due to a lack of communication. We are always looking at ways in which we can improve our service so If you would like to email socialmedia@sequencehome.co.uk with further details then we will, of course, be more than happy to look into your issues in more detail. Best Regards.
MC
Mr & Mrs Cliff
8 years ago
Datum nákupu: 05/04/2017
Co říká Mr & Mrs Cliff o Jones & Chapman:
Communication between JC and ourselves has been very good. Staff very proactive, eager to move things forwards. They are also very pleasant to deal with.
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Marketing Team
Jones & Chapman
7 years ago
Hi Mr & Mrs Cliff, thank you so much for the 5-star review! We're really pleased to hear that the team at the Jones & Chapman Heswall branch were very proactive, eager to move things forward and were very pleasant to deal with! If you ever need our help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.
Důvěryhodný zákazník
8 years ago
Datum nákupu: 19/05/2017
No trust in company at all
I put a complaint in and they ignored my complaint so I would never return to use them again
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Paul
Jones & Chapman
8 years ago
Hi there, we're very sorry that you haven't received answers back to your complaint. Did you complain directly to the branch or was the complaint taken further? If you can email socialmedia@sequencehome.co.uk with more details then we will be more than happy to look into this for you. Best Regards. 
SI
Sir
8 years ago
Datum nákupu: 13/03/2017
Co říká Sir o Jones & Chapman:
Disappointing
The customer service was poor, on registering our house we had little to no contact with the agents selling the property. They arranged 3 visits with the property being sold on the 3rd viewing, from...

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MM
Mrs Mills
8 years ago
Datum nákupu: 20/02/2017
Co říká Mrs Mills o Jones & Chapman:
Lack of communication between departments, and taking decisions prior to contact with me.
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Paul
Jones & Chapman
8 years ago
Hello Mrs Mills, thank you for taking the time to leave a review of the Wallasey branch of Jones & Chapman. It's really disappointing to hear that there was a lack of communication between departments and that decisions were taken prior to contacting you. We always strive to offer the best customer service possible. If you would like to email any details of the issues that you have experienced to socialmedia@sequencehome.co.uk we will happily look into this further for you. Best Regards.
Důvěryhodný zákazník
8 years ago
Datum nákupu: 28/04/2017
Very helpful.
The service was very good, the staff very personable. We had a complication with regard our sale and they were very supportive and kept us updated at every step.
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Paul
Jones & Chapman
8 years ago
Hi there! Thank you so much for taking the time to leave a lovely review of the team in Hoylake. It's wonderful to hear that the service was very good and that the staff were really personable. Each sale varies greatly and we always aim to offer a service that puts the customer first, helping you feel supported throughout the whole process so it's great to hear that this was the case here. We hope that you will choose Jones & Chapman again in the future for anything property related. Best Regards.
O Jones & Chapman
Established in 1920 Jones and Chapman covers Liverpool and the Wirral. Every year our Group helps with thousands of customers to buy, sell, rent or let their properties as well as deal with the behind the scenes requirements such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us! Jones and Chapman are also part of the Sequence Group, a national estate agency network of over 320 offices.
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Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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O Jones & Chapman
Established in 1920 Jones and Chapman covers Liverpool and the Wirral. Every year our Group helps with thousands of customers to buy, sell, rent or let their properties as well as deal with the behind the scenes requirements such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us! Jones and Chapman are also part of the Sequence Group, a national estate agency network of over 320 offices.