Thanks for your comments, although we are sorry for the long delay endured since placing your order for the Summer Days Dress.
Unfortunately, we had great difficulty with the overseas shipping of this item, and since placing the purchase order with our supplier we verious changes to the delivery date. As we were unable to advise our customers of a definite date, and is it was set back several times, we did not want to send out letters with inaccurate information, so please do accept our sincerest of apologies for any disappointment caused due to a lack of information.
Your feedback has been passed on to the Buying Team for their consideration in the future, and please do accept our apologies not only for the delay, but also the inconvenience caused. We can only hope your recent experience won’t have reflected upon Joe Browns too badly.