Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

jetlinecruise.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Zobrazení všech 3,523 recenzí

Fiona Holmes

5 years ago

Datum nákupu: 05/10/2019

Co říká Fiona Holmes o jetlinecruise.com:

Excellent trip yet again

Just returned from my second cruise booked with jetline. Another painless experience with all transfers etc taken care of and at a price I couldn't match elsewhere. Their customer service is...

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Kallum

jetlinecruise.com

5 years ago

Hello Fiona, We are glad to hear that you once again had a excellent cruise. It is great to hear that you decided to book with us again, we look forward to hopefully booking your next adventure soon. Regards, Kallum

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/07/2019

GREAT HOLIDAY WELL ORGANISED AND GOOD VALUE FOR MONEY

ARRANGEMENT OF HOTELS, FLIGHTS AND TRANSFERS WERE VERY GOOD. THE CRUISE WAS AS DESCRIBED

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/02/2019

Need to check every detail of your holiday to ensure correct booking

Poor attention to detail, requiring us to check all information, Outbound flight to California, for a cruise from Chile. Return flight to Canada instead of Heathrow. Above only spotted because I am...

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Recenze produktu

Trusted Customer

Wirral

5 years ago

Datum nákupu: 21/07/2018

Co říká Trusted Customer o jetlinecruise.com:

Great value holiday

This is our 2nd cruise booked with Jetline. As much as they can they kept us informed it upcoming information.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 02/10/2019

All was booked with no problems at all

The service and help I received from Jetline was really good. They were very professional and courteous. Will definitely use them again.

Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, we look forward to booking with you again in the foreseeable future. Regards, Kallum

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 03/01/2020

This company met all my expectations

Prince was very efficient and the transfers/hotel/cruise all met my expectations

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad that we met all of your expectations, Prince will be happy to hear this. Regards, Kallum

Recenze produktu

Gillian Hack

5 years ago

Datum nákupu: 16/11/2019

Co říká Gillian Hack o jetlinecruise.com:

A credit to Jetline

Very professional and very pleasant. A credit to your company. Also extremely knowledgeable in our booking.

Kallum

jetlinecruise.com

5 years ago

Hello Gillian, Thank you for your review, we are pleased to hear you rated our company service! Regards, Kallum

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 26/07/2019

Transportation arrangements/companies used very poor.

The GetTransfer transport from the cruise terminal to Epic Hotel Miami never turned up.The carrier Michael Goldin never replied to voice messages, not even to say he couldn't do the transfer. Despite...

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Recenze produktu

Karlene Davis

5 years ago

Datum nákupu: 20/05/2019

Co říká Karlene Davis o jetlinecruise.com:

Once the cruise was booked communication seemed impersonal.

Efficient and responsive communication but the time of flight departure was incorrect.

Kallum

jetlinecruise.com

5 years ago

Hi Karlene, We are sorry to hear about the flight time being incorrect, was this on the original booking documents you received from us? We are aware plane times do change however you would of been made aware of this. If not, then we will run this through the admin team to see what went wrong. Regards, Kallum

Karlene Davis

5 years ago

Two separate times was on the documentation which I received from Jetline.

Recenze produktu

Kallum

jetlinecruise.com

5 years ago

We are sorry to hear about the distress caused on your cruise. We will make our product team aware of your comments.

Karlene Davis

5 years ago

Jetline should have informed us that a large number of passengers would embark twice during the cruise in Martinique (2000) and Guadeloupe (800). Services were designed around the needs of the majority French speaking guests.

Důvěryhodný zákazník

5 years ago

Datum nákupu: 13/02/2019

More scrutiny needed

As expected

Kallum

jetlinecruise.com

5 years ago

Hi, We are sorry to hear you think we need more scrutiny. We always aim to make sure our attention to detail and critical observation skills are as expected of us. We will make our training department aware of your review, thank you. Regards, Kallum

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti jetlinecruise.com

MSC GRANDIOSAVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuExcellent value for money, would definitely recommend

EclipseVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuVERY NICE BALCONY TYPE CABIN WITH GOOD SIZE BATHROOM. THE SHIP'S INTERIOR WAS CONTEMPORARY AND MODERN. THE FOOD WAS OK BUT NOT EXCEPTIONAL. THE ENTERTAINMENT IN THE THEATRE WAS FAIRLY GOOD...Přečíst vše

MS ZaandamVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuEnjoyed the holiday

Voyager of the SeasVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuGreat value for money holiday/cruise!

norwegian gemVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuThe cruise I booked all went smoothly. No problems arose at all.

FascinationVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuWe enjoyed the cruise but the ship was often too cold from A/c and music too loud in public areas. Otherwise great experience. We were well looked after!

AzuraVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuEverything was perfect. A really good cruise.

Crown PrincessVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuExcellent all round.

PreziosaVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuApart from the embarkation in Barbados, there was 4 other embarkations and safety drills in Martinique and Guadeloupe. Very disruptive to 2 week passengers. Food on the ship terrible.

Ruby PrincessVíce recenzí pro tento výrobek (2,250)Prohlédnout si stránku výrobkuTired old ship with limited leisure facilities. In need of refurbishment.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?