Recenze společnosti Jerseytravel

Thank you for your glorious feedback, Longueville Manor is a hidden gem and we agree that the staff and service are top notch! We to welcome you back on a future holiday with Jerseytravel

Thank you for your 5-star feedback, we are glad to hear you had a great trip to Jersey and we hope you had fun celebrating the 50 years of memories from your original Honeymoon trip!

Thank you for your review, I can only apologise with regards to your luggage not being on the Blue Islands flight from Exeter to Jersey, I have spoken with our customer service manager (who you contacted the day after your arrival) and she did try to assist you, but whilst you were waiting for her to call you back you had already made your way to the airport yourselves. We are glad to hear that eventually the airline reunited you with your luggage and we do hope that you enjoyed the rest of your time in Jersey.

Thank you for your review, we are glad to hear that you enjoyed your time in Jersey and I will take on-board the suggestions regarding the addition of offering clients day trips to add on to their holidays and we will see if this is something we could look at going forward.

Thank you for your kind words, we are glad that you enjoyed the service provided from Jerseytravel and had a great stay in Jersey, we hope that you visit again soon!

Thank you for your fantastic feedback, it is lovely to hear that a member of our customer service team provided you with all the options in having to re-arrange your travel after the airline cancelled your flight. We hope that we can be of further assistance should you use Jerseytravel for your next trip!

Thank you for sending this feedback, regarding your recent trip to Jersey. I have had a look into your booking, made via our website for a short break in May. I can see correspondence being sent to the attached email address (week prior to your trip) this would of been your final holiday details, so I am unsure as to why you haven't received. I have also checked our email inboxes and not found any correspondence from yourselves to us at any point. I apologise if the transfer company were late to collect you on your return journey, you could of contacted us at anytime to chase this and we would of helped, but can also see you did not call us. Please accept my apologies if you believe our customer service to be inadequate, I wish you had made contact via the telephone if you thought your emails were being ignored and we could of then provided some service to you. Many Thanks - Jerseytravel

Thank you very much for sending us over your feedback and great review of both the hotel and the lovely island of Jersey. You should of received a pre-departure email from us around a week prior to your departure date with a full list of holiday details, links to frequently asked questions, transfers, car hire etc. I am sorry if you did not receive this information and we do hope to welcome you back to Jersey on a future occasion