Appsoluty Rubbish!
I'll Never book with CI Jersey Travel again!
We were given late arrival time flights on evening of arrival so missed out on 3, 3 course meals at a cost of £90.
The Norfolk Lodge...
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Rebecca Larsson
Jerseytravel
3 years ago
Many Thanks for your feedback. We are sorry that you did not enjoy your stay in Jersey, and that after lengthy discussion with ourselves and the hotel during your stay that you remain unsatisfied despite the various compensations offered for your missed evening meal. As these by value significantly exceeded the original advance purchase price of £56 for 3 evening meals, we are unable to offer any further redress and consider the matter closed.
Yes except for shuttle back to airport which forgot us ! Hotel staff fixed it for us .
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Recenze produktu
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Datum nákupu: 21/09/2023
0
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MF
Mr S Francksen
3 years ago
Co říká Mr S Francksen o Jerseytravel:
Very good and efficient
Nuria Arocas
Jerseytravel
3 years ago
Excellent news!
Recenze produktu
Nuria Arocas
Jerseytravel
3 years ago
Beautiful choice!
Datum nákupu: 17/09/2023
0
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MP
Mr G Paton
3 years ago
Co říká Mr G Paton o Jerseytravel:
They are just superb ! My wife and I just love staying at the Dolphin. We have enjoyed coming for a number of years and the latest visit was no exception. Service at its best! Thank you
Perhaps could have kept us a bit more informed at times. Overall we were pleased with our hotel. We paid for private transfer to and from the airport. Happy with the pickup arriving but not with...
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Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Recenze produktu
Nuria Arocas
Jerseytravel
3 years ago
Thank you for your feedback. We're happy that you had a wonderful holiday in Jersey :)
We apologize for the inconvenience you experienced with the transfer not showing up on your way back. We're glad that the issue was resolved, but we acknowledge that this service failure was not acceptable. We'll make sure to address this issue with our transfer provider to prevent it from happening in the future.
Datum nákupu: 16/09/2023
0
Sdílet
MC
Mrs J Caffrey
Sutton coldfield
3 years ago
Co říká Mrs J Caffrey o Jerseytravel:
Excellent from booking stage to having holiday. Had a couple of queries and staff always pleasant and helpful
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients :)
Recenze produktu
Nuria Arocas
Jerseytravel
3 years ago
Wonderful news! This is what we want, happy clients!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
