Merchant Logo

Recenze společnosti James Alexander Clothing

Hodnoceno
Výjimečná
Služba
4.7
/5
Produkt
4.6
/5

5

4

3

2

1

97

17

6

1

0

121

hodnocení za poslední rok

Zobrazení všech 317 recenzí
Důvěryhodný zákazník
3 years ago
Datum nákupu: 17/01/2022
Quick delivery and met my expectations.
Recenze produktu

1
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 22/01/2022
Absolutely perfect!
The baby alpaca gilet is exactly what I wanted and was accurately represented in the photos. The colour was the same and the lady on the phone helped me to choose the right size.
Recenze produktu

1
Sdílet
MH
Mrs Hole
3 years ago
Datum nákupu: 14/01/2022
Co říká Mrs Hole o James Alexander Clothing:
Recenze produktu

1
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 23/01/2022
I sent this too short, too narrow and too thin gilet back on 4/02/22 and you received it on 9/02/22. Still no refund so this is my mark for this supposedly luxury item that was meant to be a...

Přečíst vše
Merchant Logo
Fay
James Alexander Clothing
3 years ago
Dear Valued Customer,We are very sorry to hear that the alpaca gilet was not suitable for your wife. I can confirm that your refund was processed on 16th February. Please do not hesitate to contact us on 01908 523150 or customer-services@jamesalexanderclothing.co.uk should you require any further assistance from us. We hope you may be able to find something more suitable from us in the future. Kind regardsCustomer Services
Recenze produktu

1
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 21/01/2022
Great company
Great service lovely girls when phone your order
Recenze produktu

1
Sdílet
MW
Mrs Watson
3 years ago
Datum nákupu: 08/01/2022
Co říká Mrs Watson o James Alexander Clothing:
Excellent
Excellent service. Could be improved with free postage.
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 08/01/2022
Great quality
Yes excellent quality excellent service
Recenze produktu

0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 30/11/2021
Delays
Still waiting for an item
Merchant Logo
Fay
James Alexander Clothing
3 years ago
Dear Customer, Thank you for your comment. I have looked into the order that you are waiting for and I am pleased to confirm it is expected into stock within the next 2 weeks. I do hope you have received either the letter or email that we sent you to advise of the delay as a result of the ongoing global situation, which is affecting many businesses as I am sure you are aware. Once again we sincerely apologise for the delay and will ensure it is dispatched to you as soon as it arrives into our warehouse. If you wish to contact us directly please either email us at customer-services@jamesalexanderclothing.co.uk or call us on 01908 523150 to speak to one of our advisors.Kind regardsCustomer Services
Důvěryhodný zákazník
3 years ago
Thank you for excellent communication thoughout r - hope the item arrives for the cold weather and not when it is over.
Recenze produktu

0
Sdílet
MA
Matt
Chandlers Ford
3 years ago
Datum nákupu: 27/11/2021
Co říká Matt o James Alexander Clothing:
A+++
Excellent service and products. Also, excellent after-sales service.
0
Sdílet
Důvěryhodný zákazník
3 years ago
Datum nákupu: 28/11/2021
Good service generally but let down by the courier UPS
Good service and shipping to the courier, however UPS failed to deliver the goods on the day specified and changed the delivery date for four days later. No reason was given by UPS for late delivery.
Recenze produktu

0
Sdílet
O James Alexander Clothing
Bringing you the world's finest fibres. Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
Přečíst vše
Unit 6 Fernfield Farm, ittle Horwood, Milton Keynes, MK17 0PR, United Kingdom
Award

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Proč věřit recenzím Feefo?

O James Alexander Clothing
Bringing you the world's finest fibres. Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.