Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Jackson Grundy Estate Agents Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/jackson-grundy | Feefo

Zobrazení všech 934 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 20/12/2016

Highly reccommended.

Nothing was too much trouble. Kept informed throughout. Kind and helpful even when things went wrong with 1st buyer, rapidly got another offer. Excellent service.

Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you very much for your positive comments. The team will be delighted to hear you were so happy with the service. Best regards, Nick Rees

Prohlédnout si celou recenzi zákazníka

Mr Edmondson

8 years ago

Datum nákupu: 16/12/2016

Co říká Mr Edmondson o Jackson Grundy Estate Agents:

Poor. Rescued at the death by a colleague.

Very poor communication from my assigned Abington office estate agent throughout this whole process. Constantly had to chase for information and at the very point I'm approaching what would have...

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Nick Rees

Jackson Grundy Estate Agents

8 years ago

I'm very sorry to hear you have been unhappy with the service received from our Abington office. I understand that exchange of contracts has now taken place and a completion date agreed, however we do have staff available to help up until 5pm on 22nd December, and we are open on 28th, 29th and 30th also. Should you require further assistance I can also be contacted at nickrees@jacksongrundy.co.uk or on 01604 753044. Best regards, Nick Rees

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Tim Handley

8 years ago

Datum nákupu: 19/12/2016

Co říká Tim Handley o Jackson Grundy Estate Agents:

First Class Service by Sam and Becky at Moulton Branch

Dealing with both Becky and Sam at Moulton branch was great. Communication first class and keeping me updated with progress first class. Would not hesitate to reccomend to anyone. Only great things...

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Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you for taking the time to leave such a positive review. Becky and Sam will be so happy to read that you were pleased with the service they provided. Best regards, Nick Rees

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 19/12/2016

not the best service.

not kept informed abut changes / delays in our purchase. also, gave my email address to 3rd party (feefo) without consent.

Nick Rees

Jackson Grundy Estate Agents

8 years ago

We are very sorry to hear you were unhappy with our service, yet pleased that exchange of contracts was reached on your purchase. We assure you that your email address was only used to send the request to rate our service and not passed on to a third party for marketing purposes. You will not receive any further emails from Feefo or anyone else as a result of this process. It was merely to gain feedback in order to improve in any areas identified. We hope you are happy in your new home. Best regards, Nick Rees

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Beci Greatrix

Northampton

8 years ago

Datum nákupu: 19/12/2016

Co říká Beci Greatrix o Jackson Grundy Estate Agents:

Excellent service, staff went above and beyond what we expected. We would t...

Excellent service, staff went above and beyond what we expected. We would thoroughly recommend them to anyone selling a house in future.

Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you very much for your kind comments Beci. The team will be delighted to read that you were so pleased with the service received. Best regards, Nick Rees

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 19/12/2016

I'll try not to move again any time soon

Wasn't kept up to date about how many other parties were in the chain. Also didn't give them permission to pass my details on to other companies (feefo)!! Data protection laws??

Nick Rees

Jackson Grundy Estate Agents

8 years ago

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Andreas Kyriacou

Daventry

8 years ago

Datum nákupu: 12/12/2016

Co říká Andreas Kyriacou o Jackson Grundy Estate Agents:

Buying and selling houses is stressful so pick an agent you can trust.

I have used Jackson Grundy on many occasions and thats because i like them. Nice friendly staightforward people i feel i can trust. Thank you to all.

Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you so much Andreas. It really is fantastic to read such comments...'nice, friendly and straightforward' are exactly what we hope our staff bring to the experience so it's wonderful to have that recognised. It is also very pleasing to hear that we have a continuing relationship. Best regards, Nick Rees

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Mrs Reynolds

Northampton

8 years ago

Datum nákupu: 16/12/2016

Co říká Mrs Reynolds o Jackson Grundy Estate Agents:

Always ready to help in any situation, all the staff are very friendly, so

Always ready to help in any situation, all the staff are very friendly, so puts your mind at ease at a stressful time.

Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you for taking the time to leave such positive comments Mrs Reynolds. Best regards, Nick Rees

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Daniel Boyson

8 years ago

Datum nákupu: 16/12/2016

Co říká Daniel Boyson o Jackson Grundy Estate Agents:

Excellent service

Really good service and helpful throughout. Kept in contact and even helped set up the mortgage and insurances. I will definitely be recommending Jackson Grundy in the future. Many thanks

Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you Daniel. It's very pleasing to hear you had such a positive experience and your recommendations will be greatly appreciated. Best regards, Nick Rees

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Ian Hannent

8 years ago

Datum nákupu: 14/12/2016

Co říká Ian Hannent o Jackson Grundy Estate Agents:

We used Jackson Grundy ( Bridge Street branch ) to sell our house. From the...

We used Jackson Grundy ( Bridge Street branch ) to sell our house. From the first meeting with Richard for the valuation to the completion it was a pleasure to deal with the company. Special mention...

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Nick Rees

Jackson Grundy Estate Agents

8 years ago

Thank you for providing such positive feedback Ian. It really is so pleasing to hear you've had a good all round experience. Best regards, Nick Rees

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Neobdržel/a jste pozvánku k recenzi?

O Jackson Grundy Estate Agents

We are an independent company of estate agents, based in Northamptonshire, with 11 residential sales branches and 2 residential lettings branches. At Jackson Grundy, we believe in the successful combination of modern marketing methods, traditional values and local knowledge. Since our inception in 1994, we have continually strived to maintain the highest service standards, whilst simultaneously monitoring developments in marketing techniques. Our aim has always been to stay at the forefront of our industry in both these areas. Whether you are a Seller, Purchaser, Landlord or Tenant, our aim is to provide you with an unrivalled experience. We hope that our customers find us honest, friendly, highly motivated and most importantly, effective.

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01604 753044

Gough Lodge, Main Road, Duston, Northampton, Northamptonshire, NN5 6JJ, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Jackson Grundy Estate Agents

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?