Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

itravel2000.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 59,717 recenzí

Důvěryhodný zákazník

11 years ago

itravel 2000

The trip was great, but the taxes related to the trip are way too high. Is this because the company is charging us for the meals and extra services on the plane ride there and back?

Trusted Customer

Woodbridge, ON

11 years ago

Co říká Trusted Customer o itravel2000.com:

WORST TRAVEL AGENT EVER

Lianne Mifsud, travel expert, I highly recommend people NEVER using her. If she is your travel agent ask to switch to someone else. She was the worst travel agent ever. She was so unorganized, made...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards Customer Care Team

Důvěryhodný zákazník

11 years ago

on time, excellent flight.

Důvěryhodný zákazník

11 years ago

Excellent Service

I usually book a couple trips a year and never have any issues with your service. The staff is very helpful, pleasant and professional.

Důvěryhodný zákazník

11 years ago

all was good

Trusted Customer

Ajax Ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Robin

Customer service rep listen to what I wanted and offered a good deal , however I had to ask about the Petro points

Trusted Customer

Bowmanville

11 years ago

Co říká Trusted Customer o itravel2000.com:

Bahia Principe Punta Cana ... booking was fast & easy - had a fantastic time!…

Bahia Principe Punta Cana ... booking was fast & easy - had a fantastic time! Will use itravel next time, love the petro points.

Trusted Customer

Barrie

11 years ago

Co říká Trusted Customer o itravel2000.com:

disappointed

Booking was fast and friendly but was left hanging in regards to departure taxes being over charged and had to call five times to confirm. Agent was not available or did not call back and finally on...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience in regards to the newly added Cuba Taxes was not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Hoping that you will allow us another opportunity to serve your future travel needs. Regards, Customer Care

Trusted Customer

ottawa

11 years ago

Co říká Trusted Customer o itravel2000.com:

I asked to enter the note with the requirement for the top floor upon availability, this…

I asked to enter the note with the requirement for the top floor upon availability, this note/requirement would be satisfied if the hotel would get it in time, but they never got it, nor the rep ...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. Please note we will look into your concerns and measures will be taken as needed. We are however truly sorry to know your request was not accommodated by the hotel, please requests are never guaranteed and are subject to availability. We apologize about the inconvenience this has caused. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Booking feedback

Rep was good and helpful, however, itravel could do better. I was given a mailing with a typo, and should have received a bigger discount and it should have been honoured bc the company made a...

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Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti itravel2000.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?