Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

itravel2000.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 59,717 recenzí

Trusted Customer

Calgary Alberta

11 years ago

Co říká Trusted Customer o itravel2000.com:

Frustrated with travel agent!!!

This was the first time my husband and I were going on a sunny destination trip due to his nieces wedding. We didn't think it was going to be that frustrating to communicate to the travel agent. When...

Přečíst další

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Booking trip to Las Vegas

The hotel room that was advertised could not be booked. Never did get the cancellation insurance that I tried to order

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customercare@itravel2000.com if you would like to discuss this further. Regards, Customer Care Team

Trusted Customer

Ottawa ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Cayo Largo - family March Break

Agent helpful with booking but not honest about upcoming sale when asked (new president announced and sale pricing not honoured less than 12 hours after booking) customer service referred back to...

Přečíst další

Důvěryhodný zákazník

11 years ago

My agent did not book our room in Toronto as she said she would. The…

My agent did not book our room in Toronto as she said she would. The end result she booked it last minute with park and fly. When we got there we had to pay for parking. Left many message upon our...

Přečíst další

Trusted Customer

Toronto, Ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Be cautious of website pricing

You should be cautious when using the website for online bookings, I reviewed the prices for 24 hours and noticed the it did not increase so I attempted to book my trip. When I arrived to the check...

Přečíst další

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Hoping that you will allow us another opportunity to serve your future travel needs. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

awesome

Great customer service the lady I spoke with was very thorough and helpful. Like the petro points. Overall no complaints and we had an awesome trip!!

Trusted Customer

Richmond Hill Ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Quite Easy

The experience was as it has been in the past, easy and fast.

Důvěryhodný zákazník

11 years ago

AZULE

It was a great expereience, fantastic way to celebrate our 10th wedding anniversary. Super service. the big down fall was we went to the Speel about upgrading, and investing, not a big deal if it...

Přečíst další

Trusted Customer

11 years ago

Co říká Trusted Customer o itravel2000.com:

Excellent service. Everything was as expected. Great job. Jan & Krystyna P.

Trusted Customer

Bonnyville, Alberta

11 years ago

Co říká Trusted Customer o itravel2000.com:

First time in Cuba

Arrived early in the am. during Easter holidays and there were only 4 of us at the front desk. Very slow to check in. Rooms were tired looking but were a good size and clean. Not happy with the room...

Přečíst další

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti itravel2000.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?