Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

itravel2000.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 59,717 recenzí

Důvěryhodný zákazník

11 years ago

Not very pleased with the service

Maybe it was only the travel agent however for the first time dealing with this agency it was not a good experience for me. The hotel which I booked did not meet health standards. What could I do....

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We do see that you have been in touch with our Customer Service department and that we have not received a reply from the supplier as of yet. We will have our Customer Service follow up. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Pleasant, Smooth.

Důvěryhodný zákazník

11 years ago

Amazing

Excellent service thorough and very helpful thanks I travel 2000

Trusted Customer

Toronto

11 years ago

Co říká Trusted Customer o itravel2000.com:

Memories Bahamas Trip

Booking process with Itravel2000 agent was not as helpful as in the past (I have only used Iravel2000 for all my previous vacations). Had to send several email request for follow up and get an...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to send us an email at customerservice@itravel2000.com if you would like to discuss this further.

Důvěryhodný zákazník

11 years ago

Great Service

We called and tried to book a trip through Expedia first who told us there offices were closed. Itravel2000 automatically booked us and it was quick and easy

Důvěryhodný zákazník

11 years ago

Great Experience

Knowledgeable, was able to answer questions asked , great person to deal with

Důvěryhodný zákazník

11 years ago

Advise on booking in Paradise

The phoneline service was efficient and our attendant was very friemdly. We booked only 2 days before we traveled and everything went smoothly during our depature at the airport and our arrival at...

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Důvěryhodný zákazník

11 years ago

Unforeseen Occurrence

I booked a trip to the Riviera Maya in Mexico through itravel2000. My wife had to be admitted to the hospital 5 days before we were going to take off. Since I had not purchased cancellation...

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Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. We realize how upsetting this situation may have been for you and your family. Our records indicate we did try to call the tour operator in order to assist you. They have advised us that the hotel was on stop sell which is the reason why we were unable to accommodate your request. Please know that we tried our best to assist us however our hands were tied due to the supplier's terms and conditions. Please accept our sincere apologies and we wish your wife a speedy recovery. Regards Customer Care Team

Důvěryhodný zákazník

11 years ago

Air Flight to China

Service from ITravel2000 was excellent. Everything went smoothly.

Důvěryhodný zákazník

11 years ago

was very pleased

I had a lady named Rita and she responded to all my Questions very quickly and was very good about putting my mind at ease paying for something on-line

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti itravel2000.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?