Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

itravel2000.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 59,717 recenzí

Důvěryhodný zákazník

11 years ago

Great travel agency

I used it multiple times for online vacation booking. They have at worst comparable deals, but many times better than other agencies. This time I had to call in person to make significant changes...

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Trusted Customer

Markham, ON

11 years ago

Co říká Trusted Customer o itravel2000.com:

Cayo coco booking

Was initially very pleased with the service. I checked your website today for a friend who was going to book as well for the same trip. I noticed that the price of the vacation went down by $400. ...

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Trusted Customer

Regina

11 years ago

Co říká Trusted Customer o itravel2000.com:

Loved it will do it again

Důvěryhodný zákazník

11 years ago

Feb 2015 booking

CSR was helpful and knowledgeable.

Důvěryhodný zákazník

11 years ago

Mexico trip

Excellent service. Very happy

Důvěryhodný zákazník

11 years ago

good service

Důvěryhodný zákazník

11 years ago

critical feedback

My experience with the resort and trip was good. However the booking process was extremely frustrating. I have booked with itravell2000 many times. I was sent a voucher for a discount. Interested in...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. On a positive note, we are glad that your request was accommodated in the end, we apologize about the time it has taken to resolve your concerns. Regards Customer Care Team

Důvěryhodný zákazník

11 years ago

Travel to Punta Cana

To start, I tried booking online through their website. The website took me through the entire process but at the very end, I had some discounts to apply,my petro points and another coupon I had...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We are continually making changes in order to improve our offering and your feedback will be used as part of that. If you need assistance to correct the Petro cheque please feel free to email us directly at customercare@itravel2000.com. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Fun in the sun

Well first off I have used you before and was quite delighted but this time our agent never got us seats on the plane, I don't know why. As it turned out we got like last 2 seats and I was quite...

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Důvěryhodný zákazník

11 years ago

was mislead to believe that pricing were going up on my package. booked package 2…

was mislead to believe that pricing were going up on my package. booked package 2 minutes to midnight by next morning the package was down 200 per person. Itravel excuse was they have no control on...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. While the pricing is subject to change, we do strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. Regards, Customer Care Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti itravel2000.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?