The gentleman that took the reservation was knowledgeable and fun to talk with. I was very happy with the reservation procedure. By the way, the trip was awesome.
0
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Důvěryhodný zákazník
11 years ago
Booking Agent Call
Excellent! Clear, concise, knowledgeable and quickest call ever made for a booking.
0
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Důvěryhodný zákazník
11 years ago
Red hot fast
Pleasant, efficient and helpful, this reservation was quickly and smoothly done.
0
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Důvěryhodný zákazník
11 years ago
The resort was over booked. I was contacted by the airline instead of the travel…
The resort was over booked. I was contacted by the airline instead of the travel agent that I booked through. I was told the only option was to split my 5 night stay between two resorts on either...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further.
Regards
Customer Care Team
0
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Důvěryhodný zákazník
11 years ago
Representative fixed the errors
I was having difficulties completing my booking online so phoned the customer service for assistance. My credit card was charged twice in error but the rep removed the charges and rebooked the...
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TC
Trusted Customer
Toronto
11 years ago
Co říká Trusted Customer o itravel2000.com:
Excellent
0
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TC
Trusted Customer
Peace River,Alta
11 years ago
Co říká Trusted Customer o itravel2000.com:
Amazing Customer Service at itravel2000.com
We have booked with itravel2000 at least twice yearly for the past decade and have always had great service. If your favorite consultant is unavailable, there is another who will also serve you...
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0
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Důvěryhodný zákazník
11 years ago
Not happy customer
Not happy with service.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us in detail at customercare@itravel2000.com if you would like to discuss this further.
Regards,
Customer Care
0
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Důvěryhodný zákazník
11 years ago
Panama
Great service
0
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TC
Trusted Customer
Toronto
11 years ago
Co říká Trusted Customer o itravel2000.com:
Best Travel Advisor
I worked with Judy Byrne, travel advisor. She was knowledgeable, professional and extremely efficient.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..