Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

itravel2000.com Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 59,717 recenzí

Důvěryhodný zákazník

11 years ago

Great service

Great service and easy booking

Trusted Customer

Ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Lack of Hotel Choice

I have need for certain hotels in certain areas that don't seem to be available via itravel2000.. Of course I have made due with what's available but have not found the prices to be any cheaper then...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. This will help us moving forward as we are continually making changes and improvements to our overall offerings. We apologize if your experience booking online was not what was expected. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Terrible experience

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We regret to hear that your experience with us not what you expected. Please feel free to send us a detailed email to customerservice@itravel2000.com. Regards, Customer Care Team

Důvěryhodný zákazník

11 years ago

Perfect vacation at great price

Very easy booking, helpful rep, great balance price/quality/experience. Will definitely recommend!

Důvěryhodný zákazník

11 years ago

Trip

Service by agent was very help full and quick ,will do more booking with them

Důvěryhodný zákazník

11 years ago

Really awful!

Takes forever to get an agent. Agents are TERRIBLE! they do not know how credits and vouchers work. It is hard to get same agent even when you have extension. Website is difficult to navigate.

Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We regret to hear your experience booking with us was not what is expected as we strive to offer the best service possible. Please feel free to email us directly at customercare@itravel2000.com if you’d like to discuss further. Regards, Customer Care Team

Trusted Customer

Canada

11 years ago

Co říká Trusted Customer o itravel2000.com:

Great service

I called to ask about two different resorts and the agent had knowledge about both and it was easy then to make our decision. We also booked out park/sleep/fly hotel with them and it was cheaper...

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Trusted Customer

Toronto

11 years ago

Co říká Trusted Customer o itravel2000.com:

Weekend Get-a-way

Excellent services and the representatives of the company were very helpful

Důvěryhodný zákazník

11 years ago

Great Cuban Getaway

I will book with I travel again. Great price. Service and I got to earn petro points

Trusted Customer

Ontario

11 years ago

Co říká Trusted Customer o itravel2000.com:

Well, it is just a general statement

when I booked a cruise (online), I was expecting my eDocs. When I checked the eDocs page, it said my edocs would be mailed to me 20 days ahead of departure. After having 14 days left, I called...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback. We are sorry to hear that your experience with us was not what was expected. Located on the e-documents page online there are links that take you directly to the cruise lines website for pre-registration. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Regards, Customer Care Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti itravel2000.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?