although the customer service reps that i spoke with later CORRECTLY told me what my trip included and other relevant details, the rep i initially spoke with to book gave me information that was...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you very much for your feedback. We will share your comments and the appropriate action taken. We do strive to offer the best in service and apologize if you feel you did not receive that.
Regards,
Customer Care
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Důvěryhodný zákazník
11 years ago
usually Itravel has been amazing - not this time
We have booked many trips with Itravel and this experience was not the same unfortunately. The man who we dealt with on Valentine's day could not to save his life figure out how to spell our name...
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Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. We apologize that your booking experience was not as expected. We will share your feedback and the appropriate action taken. In regards to your Petro Points we will be sending you more information directly to your email address provided.
Regards,
Customer Care Team
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TC
Trusted Customer
Toronto
11 years ago
Co říká Trusted Customer o itravel2000.com:
Jimmy Singh was awesome a great help and very friendly .Will always use I travel…
Jimmy Singh was awesome a great help and very friendly .Will always use I travel for my vacations
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TC
Trusted Customer
TORONTO
11 years ago
Co říká Trusted Customer o itravel2000.com:
I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL…
I FORGET THE GIRLS NAME BUT SHE WENT ABOVE AND BEYOND IN HER SERVICE. I WILL DEFINITELY BOOK THROUGH ITRAVEL AGAIN BECAUSE OF HER SERVICE.
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Důvěryhodný zákazník
11 years ago
Price match guarantee is a lie
2 weeks before my trip, the price went down by $70 and they refused to refund the difference. Will not recommend
Customer Care
itravel2000.com
11 years ago
Hello,
Thank you for your feedback. Itravel2000's price drop protection promotion ended for new bookings made as of January 5, 2015. The pricing is subject to change and is controlled by the tour operators directly. We are sorry to hear this impacted your experience with us.
Regards,
Customer Care Team
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Důvěryhodný zákazník
11 years ago
great service
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Důvěryhodný zákazník
11 years ago
I thought overall it is good, however could be improved on follow up communication
I thought overall it is good, however could be improved on follow up communication
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TC
Trusted Customer
11 years ago
Co říká Trusted Customer o itravel2000.com:
Very Very happy with this travel agency!
The travel agency was very helpful to answer all my questions.
Everything on my trip went as planned. The sales agent was very
friendly with excellent communication skills. Would definitely book my...
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Důvěryhodný zákazník
11 years ago
It was great, no problems at all.
It was great, no problems at all.
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TC
Trusted Customer
Welland
11 years ago
Co říká Trusted Customer o itravel2000.com:
We had a great time on the past 2 trips book with I travel 2000
We had a great time on the past 2 trips book with I travel 2000
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..