Was pleased with the service.I was told I was getting petro points but never did until I called back after the trip. Found it was very easy to book. Thanks Steve
I have booked several air only tickets lately and through the assistance of the iTravel agents have secured great pricing as well as being able to have all my questions answered at one time. I...
Booked a trip to Cuba with Sunwing via Itravel2000 in Jan 2015. The level of Customer Service that was received was poor.
The initial call centre rep was unprofessional, when questions were asked...
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Customer Care
itravel2000.com
10 years ago
Hello,
Thank you for the feedback and we do apologize for the experience you had while booking. I do see on file that you have Sunwing Future Travel Vouchers, if you have any questions regarding them please feel free to contact us at 1-866-969-3325, option 2 for Customer Care.
Regards,
Customer Care
We have booked through I Travel for over 10 year so. We have one agent we deal with Pat Suckling and she is awesome. All of the rest of the staff have always been able to answer any questions we have...
Was disappointed that the website promised deals that were in fact sold out. When we rang we felt pressured to book without being able to research locations. We did have a lovely holiday and were...
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MS
Mr Derek Sawyer
10 years ago
Also We were not advised about the airport tax and were EXTREMELY frightened when leaving Cuba as we had no money left
Customer Care
itravel2000.com
10 years ago
Hello,
We apologize for the experience you had. Thank you for your feedback, it is important and corrective measures will be taken as needed. Glad to hear you were able to enjoy your vacation.
Regards,
Customer Care Team
your travel advisor Joe was a greatr help to us and we really appreciated his assistance .My wife and I have been using itravel for a number of years and do not intend to go on...
My wife and I were very disappointed with our last experience with I Travel 2000. If I had known that we were dealing with a company out of Quebec I would have used another company. We hated the...
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Customer Care
itravel2000.com
10 years ago
Hello,
Thank you for your feedback and we are sorry to hear about your experience. Please be advised itravel2000's head office is in Mississauga, Ontario but we do have an office in Quebec as well. The invoice you have provided is for a flight only booking. If you wish to have your package vacation looked into and escalated with the operator and hotel please send, with your package booking number, a detailed email of your experience to customerservice@itravel2000.com so it can be investigated with all parties involved.
Regards,
Customer Care
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..