There was a delay between the time I booked and the time I confirmed and I was told I wasn't guaranteed the price given at the time I booked. Not right in my opinion. If the price had gone up, that...
First time travel to Mexico. Fantastic. Riu Palace is really just that- a palace! The staff were simply wonderful. The extra tours were highlights of trip.
Charles
Careful - promises can easily be made - booking with a friend
Agents were pleasant and fairly knowledgable, and polite, but made promises that weren't kept. This is the second time I have gone to Cuba with friends and requested and been assured that our...
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback and your kind words. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
I could not see any words beside the dot above; however I am assuming the one…
I could not see any words beside the dot above; however I am assuming the one I ticked is excellent as the service was excellent. Will deal with itravel2000 again for our vacation bookings.
I would of expected from the iTravel2000 rep to know the quality of the Hotel I stayed at, I was told the hotel is good, the beaches were nice and so on...Unfortunately the hotel was ****, the...
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..