Everything went like clockwork. Flight was good, transport to and from Resort was well coordinated and the resort was as expected. Only one hiccup, they could not find our reservation when we arrived...
The resort is huge and lots of entertainment for kids and adults, beach is amazing with white sand and crystal clear water. Would like to go back soon.
So easy and pleasant to work with, during and after our vacation she always follows up to make sure things are going well ... Always provides us with options within our wish list and anticipates our...
Inna was very helpful throughout the booking process. She really listened and assisted with finding a vacation which met my needs and budget. I would highly recommend her to anyone looking to book...
first of all we had a booking at Melia Las Dunas where we stayed for 20 mins and had to leave the room due to very strong smell of mold. Mold could be seen on base boards, and all around bath tubs....
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback. We regret to hear that the vacation you booked through us was not what you expected. We work closely with all of our supplier partners and will certainly pass on your comments to them, in addition to using your feedback to improve our overall product offering. Please feel free to email us directly at customerservice@itravel2000.com so we can further look into your concerns with the tour operator.
Regards
Customer Care Team
Customer Care
itravel2000.com
10 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..