Recenze společnosti itravel2000.com

Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and apologize if the service fell below our usual excellent standards. Our records show an agent contacted you by email regarding the initial error. We are sorry to hear the pricing of the vacation package changed before we were able to confirm your reservation. Upon reviewing your reservation, we see that an email was sent to you when you attempted to book the reservation, which stated the booking is “processing” and “prices and availability are subject to change and are not guaranteed until payment has been processed”. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please feel confident, we do value your business and assure you of our very best intentions at all times.