Recenze společnosti Invopak

Many thanks for taking the time out to leave us this review, it's much appreciated. We're made up that you rate us as a 5* experience as that's the least we want to achieve!

Good afternoon. Thank you for your review and for the personal 'shout out', it's very much appreciated. It would be wrong of me to not state that it's not just me that will pull out the stops for our Customers. Here at Invopak we have a huge workforce who have a desire to make the experience we offer our Customers that of a world class one. We pride ourselves on this offering, as we understand that a bucket is a bucket, a jerrycan is a jerrycan and a tin is just ...... well, a tin! It's the experience we offer, our ambition and straightforwardness, along with the trust we give, that's cherry on the top of the cake that defines who we are and what we stand for as a colleague owned business.

Good afternoon. Many thanks for the recent review you gave us, it's great to hear. Always good to receive a full house of stars and your comments are much appreciated. I'm not sure of any other suppliers within our industry who offer goods to your door within 3 working days (sometimes even quicker). In fact, keep an ear out as we'll be soon offering something even quicker than 3 days, but shhhh, don't tell anyone and ruin the surprise!

Thank you for taking the time out to leave us this open and honest review, we will take the rough with the smooth and we understand at times thinks don't always go to plan. We're sorry to hear that on this occasion you've had a couple of issues. Let me start with the website; We pride ourselves on offering a user friendly ordering method, however we also understand that what one person may class as straightforward, another person may not. I want to therefore offer you the reassurances that we're always looking at improving the experience we offer our Customers, whether they order online or offline. Please don't think that you can't pick up the phone and speak to one of our team to place your orders moving forward, you're not restricted in anyway. Then, with regards to delivery; again, we have various ways in which we deliver our products to you. Our own fleet of vehicles or via a 3rd party carrier, depending on how the runs are planned will determine how these arrive with you and we would love to deliver everything personally and on our own trucks, this using our experience driver team. On this occasion it wasn't the case, so I can only apologise that this didn't you meet your standards, nor did it meet ours by the sounds of it either.

Good afternoon. Thank you for taking the time to let us know your thoughts. It's great to see that magic 5 star review and also to hear that we've given you an excellent and quick service. We look forward to you returning so we can do it all over again.

Thank you for the 5 star rating of us, it's very much appreciated. We pride ourselves on offering our Customers the best experience possible and will always go above and beyond to ensure your needs are met; with speed and ease, fast and efficiently!

Good afternoon. Thank you for letting us know about your positive experience with us here at Invopak. It's great to hear that you class us as "reliable". We see ourselves and our products as an extension of your business and we'll treat you as part of the family, we'll look after you like one of our own.

Good afternoon. Thank you for taking the time out of your day to let us know how we did, it's very important to hear back from our Customers so we can ensure that we meet your expectations over and over again. We're very happy that your 1st experience with Invopak was positive, as we do strive to offer our Customers a World Class one. We look forward to hearing from you again, and gaining the opportunity to show you that this is the standard we offer. Thank you for the 100% recommendation, it's very much appreciated.

Thank you for taking the time out to leave us this review, we very much appreciate it. "Excellent as always!", now that would be a great tagline wouldn't it! I will pass this onto our Marketing Team to see what they say. We look forward to offering you another Excellent experience when you next place your order with us.