Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MOL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/httpswww-mollearn-com | Feefo

Zobrazení všech 434 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/05/2021

Fast and helpful

Whilst speaking to John Culshaw, he advised m,e on what the following steps would be after signing up for the course. He was very helpful

Natalie

MOL

4 years ago

Thank you for leaving this review, best of luck with your studies!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 06/05/2021

Quick response to online query, professional, informed and friendly staff. Simple, easy process.

Natalie

MOL

4 years ago

Thank you for leaving us this review, wishing you the best of luck with your studies!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 29/04/2021

Really quick at getting back to me and getting me enrolled. Very knowledgeable and made the process run smoothly.

Natalie

MOL

4 years ago

Thank you for leaving us this review :-) we are glad the process was made easy for you

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Nick Daro

Bexleyheath, Kent

4 years ago

Datum nákupu: 29/04/2021

Co říká Nick Daro o MOL:

I saw it on CLC website

Natalie

MOL

4 years ago

Thanks Nick! Good luck with your qualification :-)

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Johanna Donkersloot

4 years ago

Datum nákupu: 14/04/2021

Co říká Johanna Donkersloot o MOL:

Disappointing customer service

I received a damaged folder (the spine had been torn from the file). I phoned straight away to request a replacement a week ago. I have heard nothing since.

Natalie

MOL

4 years ago

Hi Johanna. I'm sorry to hear you received a damaged folder. I have tried to contact you directly and will get this resolved for you as soon as possible.

Natalie

MOL

4 years ago

Hi Johanna, as discussed you should have received your replacement folder now which was sent out to you on the same day. Wishing you the very best in your studies!

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Henal Dabhi

4 years ago

Datum nákupu: 14/04/2021

Co říká Henal Dabhi o MOL:

Great service by John and very helpful

The service John gave was excellent and extremely helpful which encouraged me to start the course with MOL. Though i found another provider who were offering the programme at a lower cost and as i am...

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Natalie

MOL

4 years ago

Thank you for leaving this wonderful feedback about John Henal. This is wonderful to hear and we will ensure John receives it. Wishing you the best on your course :-)

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

All round a great experience in enrolling.

Consultant was had great knowledge of what the offering was and clear advise were given on the next steps.

Natalie

MOL

4 years ago

We are glad you were provided with all the information needed to make your decision. Wishing you the best of luck with your studies!

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 07/04/2021

Great service!

Very easy to deal with and very helpful.

Natalie

MOL

4 years ago

Thank you for leaving this 5 star rating. All the best on your course!

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Ben B

London

4 years ago

Datum nákupu: 08/04/2021

Co říká Ben B o MOL:

Brilliant service

John Culshaw was very helpful and proactive. Highly recommend

Natalie

MOL

4 years ago

Thank you Ben! We will ensure to pass this feedback over to John. Good luck with your course!

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Leah Hathaway

4 years ago

Datum nákupu: 07/04/2021

Co říká Leah Hathaway o MOL:

Helpful staff

The guy who contacted me (Mike) was very friendly and helpful, even when I couldn’t hear him that well as I was near a busy road he was happy to go over everything and then email me more info.

Natalie

MOL

4 years ago

Thank you for leaving this review Leah. We are glad Mike was able to help you despite being on a busy road and you got the information you needed :-)

Prohlédnout si celou recenzi zákazníka