Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lumina Energy Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/httpswww-luminaenergy-co-uk | Feefo

Zobrazení všech 74 recenzí

GRILL & PAELLAS OLE LTD

Rochester

3 months ago

Datum nákupu: 25/04/2025

Co říká GRILL & PAELLAS OLE LTD o Lumina Energy:

Brilliant Service

Luca has been an incredible help in reducing my energy and water bills. From the very beginning, he demonstrated a deep understanding of how utility systems work and identified practical ways I could...

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Customer Support

Lumina Energy

3 months ago

Thank you very much for your feedback, particularly for our Energy Consultant, Luca; we shall pass this on to him. We're pleased you found our service helpful, informative, and have seen changes in your bills. We look forward to working with you again in the future.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 27/03/2025

Great Customer Service

The whole process from start to finish went smoothly & our advisor Elle- Mae was very helpful & efficient

Customer Support

Lumina Energy

3 months ago

Thank you very much for your feedback, particularly for our energy consultant, Elle-Mae. We will pass this on to her. We look forward to working with you again in the future.

Prohlédnout si celou recenzi zákazníka

Three Dimensional Developments Ltd

Crayford

3 months ago

Datum nákupu: 02/04/2025

Co říká Three Dimensional Developments Ltd o Lumina Energy:

Good Service

Ian has always been very helpful and not pushy and as such have worked with him for quite a few years on our utility contracts.

Customer Support

Lumina Energy

3 months ago

Thank you very much for your feedback. We shall share this with Ian and we look forward to working with you again in the future.

Prohlédnout si celou recenzi zákazníka

KVRM LTD

Ballater

3 months ago

Datum nákupu: 16/04/2025

Co říká KVRM LTD o Lumina Energy:

Excellebt Service as Always

Sally has been excellent with each of the 3 contracts she has arranged for us. And she's a lovely person. Highly recommended.

Customer Support

Lumina Energy

3 months ago

Thank you very much for the feedback, especially for our energy consultant Sally, we shall pass this on to her. We're so pleased you're happy with the support you received, and we look forward to working with you again in the future.

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Broadwater Pavilion/Guildford Rugby Club

Godalming

3 months ago

Datum nákupu: 08/04/2025

Co říká Broadwater Pavilion/Guildford Rugby Club o Lumina Energy:

Excellent Service

Ian is always really helpul & through his advice has helped Broadwater Pavilion/Guildford Rugby Club achieve significant savings on Utility costs. Would recommend using him/Lumina to any...

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Customer Support

Lumina Energy

3 months ago

Thank you very much for your feedback, especially regarding our senior energy consultant, Ian. We're thrilled you are pleased with the service you received, and we look forward to working with you again in the future.

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Peacock Foods Ltd

4 months ago

Datum nákupu: 27/03/2025

Customer Support

Lumina Energy

4 months ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 months ago

Datum nákupu: 11/03/2025

Great Service

Knowledgeable and provides competitive quotes. Most Helpful.

Customer Support

Lumina Energy

4 months ago

Thank you for your feedback regarding our service. We look forward to working with you again in the future.

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Ship on Shore

Sheerness

4 months ago

Datum nákupu: 24/02/2025

Co říká Ship on Shore o Lumina Energy:

Sally Paterson

Sally has looked after our contracts for years always there to help and support us.

Customer Support

Lumina Energy

4 months ago

Thank you very much for your feedback regarding our energy consultant Sally. We're so pleased you are happy with the support you received. We look forward to continuing working with you.

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Tech Reline Ltd

Tunbridge Wells

4 months ago

Datum nákupu: 26/02/2025

Co říká Tech Reline Ltd o Lumina Energy:

Techreline renewal

As always, good service, accurate information and pleasant friendly interaction

Customer Support

Lumina Energy

4 months ago

Thank you very much for your feedback. We're pleased you were happy with our service to you. Look forward to working with you again in the future.

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Mr Andre Whelan T/A Whelans

Blue Town

4 months ago

Datum nákupu: 05/03/2025

Co říká Mr Andre Whelan T/A Whelans o Lumina Energy:

Amazing service as always

Once again the year/years have flown by and our energy supplier told us our contracts were coming to an end, which was passed onto our agent Sally and just like previous times it was dealt with...

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Customer Support

Lumina Energy

4 months ago

Thank you once again for your feedback on our service and working with our fantastic energy consultant Sally, we will pass this feedback on. We look forward to working with you again!

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Neobdržel/a jste pozvánku k recenzi?

O Lumina Energy

Established in 2012, Lumina Energy help businesses across the UK source new business energy contracts, manage their energy usage for efficiently and help create Carbon Reduction Plans for achieving net-zero. We make business energy hassle and stress free enabling you to spend time on what really matters, your business.

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01622 236 888

1 Abbey Wood Rd, Kings Hill, West Malling, Kent, ME19 4YT, United Kingdom

Proč věřit recenzím Feefo?